Beware Card Cash for discounted gift cards

[frannn]

I know many of us use discounted gift cards to fund our WDW vacations. This is the first year I have purchased gift cards from a reseller rather than just using my Redcard at Target. I used Raise.com for all my orders until I read about Card Cash. My first Card Cash order for Target egift cards went smoothly with no issues. My second purchase this evening did not go as well. I bought an Avenue gift card at 30% off thinking I got a great deal....until I went to place an online order and found it had no value, as it had been used in full in March :/ . I just emailed them and hope it doesn't take a ridiculous amount of time to get a refund. I think they are closed over the weekend so I won't hear anything until next week. I ended up having to purchase a card from Raise to complete my order since it was a one day sale...and I need capris for my trip. Hopefully there will be no problems since Card Cash supposedly has a 45 day guarantee (and not even 24 hours has gone by). Just a stressful hassle. I will stick with Raise.com from now on.

 

[Belle0101]

I hope you're able to get your refund quickly.

I've received zero balance gift cards from Raise twice now as well as being sent a merchandise credit instead of the gift card that I ordered. I don't think it's the fault of Raise so much as it is the seller, or the owner, of the gift / egift cards. Raise gave me refunds on the zero balance gift cards within 24 hours of contacting them. With the merchandise credit, they sent me a paper to attach the card to and a postage paid label for the envelope. Once they receive the envelope with the card and paper in it they'll finish processing my refund.

 

[MomToOne]

That's the risk you take with buying through a third-party reseller. ALWAYS use these cards within in the guarantee time. I generally will only buy them if I plan to use them immediately. Since you did find the problem quickly, you should get a refund. Just be sure to keep track of all correspondence in case they balk - then you could dispute it with your credit card. I'm a little surprised CardCash didn't verify the gift card was still good before they sent it to you - basic intelligence would say they should verify it at a minimum (1) at the time they purchase it AND (2) right before they send it out to a purchaser.

 

[momto4obkids]

I have bought from several different sites and I have had gift cards with issues on all of the sites. I figure with quantity we are buying it's inevitable!

But, Raise, Giftcardzen,Cardpool and Cardcash have all been really good when it has happend.

 

[jessrose18]

I have bought gift cards from many sites. however, this winter i bought a starbucks card from cardcash. They charged my cc but said the gift card was out of stock when the order went through. I emailed them 4 times. Then called them on three seperate occasions each time on hold for over an hour and was assured each time that teh charge would be reversed. It never was. I finally had to dispute the charge with chase. uggg never cardcash again, just because if something was wrong I was always 64 in the wait que and they never responded to one email.

 

[mcottingham]

I know many of us use discounted gift cards to fund our WDW vacations. This is the first year I have purchased gift cards from a reseller rather than just using my Redcard at Target. I used Raise.com for all my orders until I read about Card Cash. My first Card Cash order for Target egift cards went smoothly with no issues. My second purchase this evening did not go as well. I bought an Avenue gift card at 30% off thinking I got a great deal....until I went to place an online order and found it had no value, as it had been used in full in March :/ . I just emailed them and hope it doesn't take a ridiculous amount of time to get a refund. I think they are closed over the weekend so I won't hear anything until next week. I ended up having to purchase a card from Raise to complete my order since it was a one day sale...and I need capris for my trip. Hopefully there will be no problems since Card Cash supposedly has a 45 day guarantee (and not even 24 hours has gone by). Just a stressful hassle. I will stick with Raise.com from now on.

Hello, Here is a direct number for a lady that help you at CardCash, 1-215-227-3227 ext 514