I've boarded my dog there a few times and really liked it! I can't speak for my dog but he didn't seem traumatized like he was from a boarding kennel in our home town so that was another positive. They sent me a picture of my fur baby about halfway through the stay each time and I like that I had the option to go visit him if I decided to. I definitely recommend it and will be taking him there again next year during one of our trips.