Twende
Best laid plans of Mouse and men.....
- Joined
- Mar 29, 2004
- Messages
- 3,905
We just returned from our trip and the first two days were rought from the get go!
I had reserved a Beach Club nonsmoking room with a roll in shower and toilet rails. We needed two Queens and a day bed and prefered a balcony that would accomodate the wheel chair.
I called a total of 6 times to confirm that all was well, three times to the resort desk itself and three times to Special Services. They even went over the floor plan of the bath room for me to confirm that the sinks were separate from the toilet and shower.
We had a rough arrival due to our party coming in from three different areas of the country and a horrid ice storm in Charlotte that left our kids standed on a runway for 3 1/2 hours!
We we so glad to be headed to our room at check in time!
I opened the door and was greeted by two beds! I got on the phone and it took me almost three hours to get us settled into a situation that would meet all our needs!
SO just to let every one know that the BC does not have wheelchair acessible rooms with roll in showers, that sleep five people! They may repeatedly insist they have them but the do not!
They finally moved us and comped us an ajoining room. It worked but I spent a lot of time running between the two rooms!
I had reserved a Beach Club nonsmoking room with a roll in shower and toilet rails. We needed two Queens and a day bed and prefered a balcony that would accomodate the wheel chair.
I called a total of 6 times to confirm that all was well, three times to the resort desk itself and three times to Special Services. They even went over the floor plan of the bath room for me to confirm that the sinks were separate from the toilet and shower.
We had a rough arrival due to our party coming in from three different areas of the country and a horrid ice storm in Charlotte that left our kids standed on a runway for 3 1/2 hours!
We we so glad to be headed to our room at check in time!
I opened the door and was greeted by two beds! I got on the phone and it took me almost three hours to get us settled into a situation that would meet all our needs!
SO just to let every one know that the BC does not have wheelchair acessible rooms with roll in showers, that sleep five people! They may repeatedly insist they have them but the do not!
They finally moved us and comped us an ajoining room. It worked but I spent a lot of time running between the two rooms!
