lovingthemouse
magic is in the heart of the beholder...
- Joined
- Dec 28, 1999
- Messages
- 4,257
When we returned our car this morning, I looked it over and discovered they had charged me for a luxury van and a tank of gas - National. Should say that we had filled up our tank the night before, but it read just below the F line when we arrived at the airport.
When we arrived 8 days ago, there were no mid-size SUV's in either National or Alamo, so the young man took us to the Alamo van aisle and told us to take any one we wanted - had a Pontiac Terrazo all week, very loaded and very comfortable but much more pricey than the car we thought we were getting. I always keep my original rental papers with me - took them over to the lot office in the garage and waited for them to change the charges back to our agreement. Took some finagling on their part, but I have the updated charges, and they had to make them agree with their original price.
They were very nice about it but I am sure they also had to give in to many others since there were so few cars available.
Always check before you leave your returned car - it does pay to be prepared and informed. Caroline