I haven't yet. The last time I did I was told they could not tell me anything about the ban since it was her character (even though she is signed up as a child on my account). I was hoping to find out how long the ban is so I can get on my character and get all my stuff back from her LOL She has a lot of my rare as i'm a player since Beta she likes to borrow my cool stuff Haha No more of that!