Deeleebaker
Mouseketeer
- Joined
- Sep 3, 2019
- Messages
- 190
Has anyone gotten member services to reallocate points days after a trip is completed?
I banked my December 2020 points after I made my Feb 2022 trip reservation. Got distracted by life (mom got sick on our 2020 trip, diagnosed with lung cancer that spread to her liver and spent the last 6 months caring for her on hospice) and never noticed the error until yesterday when I tried to book a 2023 trip and didn’t have all 67 points available to bank like I thought I should.
Member services said they couldn’t do anything, but I’m wondering if I should push for a supervisor or something, or if Im just out of luck and need to rent someone points.
I banked my December 2020 points after I made my Feb 2022 trip reservation. Got distracted by life (mom got sick on our 2020 trip, diagnosed with lung cancer that spread to her liver and spent the last 6 months caring for her on hospice) and never noticed the error until yesterday when I tried to book a 2023 trip and didn’t have all 67 points available to bank like I thought I should.
Member services said they couldn’t do anything, but I’m wondering if I should push for a supervisor or something, or if Im just out of luck and need to rent someone points.