Banking Deadline

[jlacobb3]

Do I have until midnight on the deadline date to bank my points or does it have to be done by the time DVC Member Services closes?

Thanks,
Lisa

 

[supersnoop]

Midnight eastern time is the deadline. I'd recommend not waiting until after the phone lines close just in case there's a problem with the website.

 

[jlacobb3]

Thank you!

 

[sarah4770]

I went to the site at 10 pm (eastern) last night and my banking window was closed.

 

[Sandisw]

I went to the site at 10 pm (eastern) last night and my banking window was closed.

Oh no. Call MS today and let them know you thought it was midnight.

 

[WanderlustinFP]

I went to the site at 10 pm (eastern) last night and my banking window was closed.

Same here! I tried calling during business hours and I kept getting the busy signal. I went to the website at around the same time as you and it says my banking deadline was closed.

 

[CarolMN]

I went to the site at 10 pm (eastern) last night and my banking window was closed.

Same here! I tried calling during business hours and I kept getting the busy signal. I went to the website at around the same time as you and it says my banking deadline was closed.

Call today & ask the CM to bank your points. Explain that the phones were busy all day and that the website was not available when you tried to do it online. Ask for a Supervisor if you are denied so that you can appeal. My best guess is that the CM will understand and bank for you. Good luck!