Who do I complain to about all the amazingly stupid things that happened on this trip (things that were Disney problems). I would like to make sure that these things never happen again to someone else! I have a survey to fill out, but will someone take it seriously? And a BIG thank you for all the information I've read on Disboards! At least one disaster was avoided from the information I read here
Bill
For WDW issues:
wdw.guest.communications@disneyworld.com
For DVC issues:
dvcmembersatisfactionteam@disneyvacationclub.com
Bill
Who do I complain to about all the amazingly stupid things that happened on this trip (things that were Disney problems). I would like to make sure that these things never happen again to someone else! I have a survey to fill out, but will someone take it seriously? And a BIG thank you for all the information I've read on Disboards! At least one disaster was avoided from the information I read here
Daughter made breakfast reservations before the park opened and then found out she had no transportation. We spent 90 minutes trying to get from Mickeys BBQ at FW to the WL, 8:30 to 10:00 pm. Took over an hour to get to the Grand Floridian 9:00 - 10:15. The transportation is WDW is horrible 
The one daughter who I was really hoping would buy into DVC had a room over the maintenance garage and they kept waking her kids up day and night with their noise. How could things have gone so wrong! I suppose the kids just picked up on the adult attitudes. It was unpleasant. Oh, one more thing, I'm missing photos that should have been on my MB. Worst trip ever! There's many more things, but I feel like this is just an angry rant at this point. Unbelievable.I don't want to bash WL, but I've learned more on Disboards than their employees know. We had a long day of graduation and travel before I checked some of us in. I had already called the lodge about where our rooms were and tried to iron that out before I had even left Wisconson. Then when we arrived six hours later, the front desk person had an animated argument with me about the purchase of our annual passes through member services. She was adament that our annual passes had already been activated and were on our magic bands. No need to go to guest services to actuvate them. I knew better than that and had to convince some of my kids that they also had to activate their "Salute" tickets. More arguing with the front desk about that. I was tired and pretty angry because we were all going different ways the next morning so we needed this set up that night. We took a trip over to MK and I was correct. Guest services spent about 30 minutes on our APs because there was a problem activating them. What would have happened if I had listened to te front desk person? That was only the beginning. Bell services didn't bring up all our groceries, so a phone call to them. Oh, no hair dryer in the room, more phone calling. That was only the first night. Each and every day I had to deal with one problem/complaint after another. And, oh yes, my son got sick and had to go to the ER. Strangely enough, he had nothing but nice things to say about that. Said his treatment was first class
I don't want to bash WL, but I've learned more on Disboards than their employees know. We had a long day of graduation and travel before I checked some of us in. I had already called the lodge about where our rooms were and tried to iron that out before I had even left Wisconson. Then when we arrived six hours later, the front desk person had an animated argument with me about the purchase of our annual passes through member services. She was adament that our annual passes had already been activated and were on our magic bands. No need to go to guest services to actuvate them. I knew better than that and had to convince some of my kids that they also had to activate their "Salute" tickets. More arguing with the front desk about that. I was tired and pretty angry because we were all going different ways the next morning so we needed this set up that night. We took a trip over to MK and I was correct. Guest services spent about 30 minutes on our APs because there was a problem activating them. What would have happened if I had listened to te front desk person? That was only the beginning. Bell services didn't bring up all our groceries, so a phone call to them. Oh, no hair dryer in the room, more phone calling. That was only the first night. Each and every day I had to deal with one problem/complaint after another. And, oh yes, my son got sick and had to go to the ER. Strangely enough, he had nothing but nice things to say about that. Said his treatment was first class
Bill 
We weren't there and I know some of this relates to interactions and attitudes. But from a technical standpoint, I'm not hearing much for issues here. Certainly the transportation issues and MB's issue are things that have been discussed at length here on this board and you knew about the MB and I presume knew about the transportation problem of getting from one resort to another and chose to take your chances. Having dealt with that issue itself, getting back to WL after the transportation had ceased or to the park before they opened would not have been big issues. I know little things can add up that are hard to put into print but that also precludes a reasonable complaint IMO. When you complain, Disney will say the right things and likely do a little something to try to make you feel better but there really aren't things here that can truly be made better other than a little training for one specific employee if they actually know who it is.I don't want to bash WL, but I've learned more on Disboards than their employees know. We had a long day of graduation and travel before I checked some of us in. I had already called the lodge about where our rooms were and tried to iron that out before I had even left Wisconson. Then when we arrived six hours later, the front desk person had an animated argument with me about the purchase of our annual passes through member services. She was adament that our annual passes had already been activated and were on our magic bands. No need to go to guest services to actuvate them. I knew better than that and had to convince some of my kids that they also had to activate their "Salute" tickets. More arguing with the front desk about that. I was tired and pretty angry because we were all going different ways the next morning so we needed this set up that night. We took a trip over to MK and I was correct. Guest services spent about 30 minutes on our APs because there was a problem activating them. What would have happened if I had listened to te front desk person? That was only the beginning. Bell services didn't bring up all our groceries, so a phone call to them. Oh, no hair dryer in the room, more phone calling. That was only the first night. Each and every day I had to deal with one problem/complaint after another. And, oh yes, my son got sick and had to go to the ER. Strangely enough, he had nothing but nice things to say about that. Said his treatment was first class
that your granddaughter will be open to giving it another try in the future.
