Didn't they do this last Black Friday, too?
So, there may be someONE who says, "dang there sure are a lot of people calling with non-activated Disney gift cards" but the probability of that person being able to make a change in the fulfillment silo is very low.
And even if they are looking at it, by having the CS reps code each contact, they aren't seeing it in real time. They are seeing a clump of data, perhaps a week or two later.
I ordered my Disney GC on Black Friday. They were shipped via UPS Mail Innovations. UPS tracking shows that the package was handed off to USPS on 12/2 and reports "This shipment is progressing through the postal system to the final destination." I checked USPS's system and it says on 12/3 "The U.S. Postal Service was electronically notified by the shipper on December 3, 2014 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if/when available. Information, if available, is updated periodically throughout the day. Please check again later." There has not been any updates since then.
The UPS rep I talked to said they already handed the package to USPS, and that I should call Target to track it down. I then called Target, whose rep said since the order is not scheduled to arrive until 12/10 in Target's system (even though UPS' website says it should've been delivered on 12/5), she is unable to help me until after 12/10.
I've sent an email to USPS to see if they're able to track down the shipment for me.
In the meantime I guess I'll just twiddle my thumbs and continuing checking every day...
The UPS/Fedex-to-USPS stuff is such a pain and has been since I was at
amazon dealing with it when it started. It's never changed, it's never gotten better. USPS doesn't have any sort of tracking priority, and more often than not "delivered" just means "delivered to your local post office, expect it once your postal carrier gets it to you". Of course, even UPS states that tracking isn't their priority; getting you your stuff is, so tracking stuff at this time of year can be a serious pain. Even my husband, who KNOWS better (we met while working CS at amazon, he was part of a big UPS tracking project I took it upon myself to do and he was the one that sat down with managers and UPS people about it and he still works for amazon), got panicky because of wording of an email saying osmething was delayed. Called UPS, called the reps at work (they can't do things to their own accounts, they have to go through the official ways), got all bothered...when it's just htat half of his shipment got Next Day air the day after the first half of his shipment. He'd only asked for 2 day.
Anyway, I'd wait until the 10th if that's what Target said to expect. They aren't going to replace anything until then, and if they do replace the GCs you'll likely have to return them anyway, because your stuff will likely be in your mailbox soon. That "smartpost" nonsense is just awful IMO.
