the yuletide fantasy tour (which i've also done) does take you to holiday services. that said, while it's impressive during the yuletide fantasy tour,
try taking BM before November and see what that place looks like when it's *filled* to the rafters with everything. That is a VERY good point...there were LOTS of empty spots at the time I was there.
but central shops is a different building where they build and repair a lot of the custom things on site like ride vehicles, audio animatronics (when i was there, i think they were building pooh vehicles for
disneyland and one guy was working on an animatronic Hook from Peter Pan). no telling what you'll see going on in there.
Thanks for clarifying...now, this sounds like a very neat thing to see!
it sounds like you might have gone to the disney florist? i didn't on the yuletide fantasy tour, but it's a whole huge building in itself (with an amazing walk-in refrigerator for the flowers). the idea is when the florist department started, it was only 2 people and used for really exclusive events. people kept asking for flowers for their weddings and events and disney would say say no, go somewhere else. then they switched gears and it's an enormous operation now. not to mention all the gift basket services they provide.
It may have been somewhere other than Disney Florist....I don't recall seeing a walk-in refrigerator like that.