Back from the West Coast cruise-Boarding/Debarking

Moley

Earning My Ears
Joined
Nov 3, 2001
Messages
59
We just got home from the cruise trip, staying over in LA one day and flying back today. What a trip it was. Thanks to all the 'green people' on shore who waved goodbye to us as we left the harbor. Did you see us on the 10th deck crying and waving to you? :teeth: You all were quite visible with those shiny green things all amassed in one place. Thanks! :cool1:

A lot of questions have arisen over boarding and debarking. I thought I would share some of our experience to help those following us.

Arriving early:

The terminal at San Pedro is officially open on Saturday at 10:00 a.m. However, I heard some were there as early as 9:30 and got in. We were told by the Bell Captain at the Marina Hotel that there are no seats at the terminal when you arrive.

We found plenty of seats around the terminal and plenty to do and see while we were waiting. I don't think it hurts to arrive either early or late, depending on your tolerance for waiting and the need you have to be one of the first to be onboard.

We arrived around 10:40 via the Marina Hotel's free shuttle van. As we approached the port from Harbor Blvd. coming North, we could see the beauty of the Magic ahead. Disney had put up a few touches to decorate the terminal. A hard balloon of Sorcerer Mickey stood atop the terminal. As we rounded the drive to be let off in front of the terminal, another hard balloon of Nemo graced the center median.

Our van let us off at this center median and we crossed the lane to a crowded terminal. Repo cruisers were still debarking at this time and there were hundreds of Inaugural cruisers arriving ahead of us. After a little confusion as to how we check our luggage, we figured it out.

The terminal is a long building with several bays indicating Embarkation Lobbies. Porters with baggage carts are milling around in front of these bays and along the walkway and the center median. You must check your bags to go onboard(what you don't carry on) through one of these porters. Tips are expected, suggest $1 per bag is fine. Be sure to have your Disney luggage tags on, provided to you in your docs you get a couple weeks before your cruise.

Once you get your bags checked, you can proceed to the Disney part of the terminal, easily identified by castle turrets on either side of the doorway and a big DCL banner right above. No pics are allowed once through this doorway. As you walk in, DCL personnel welcome you at every step and help you get acclimated and pointed in the right direction.

An escalator to the terminal check in is to your right. At Cape Canaveral, your carry-on bags are scanned before going in. Not so here. You get scanned much later. Once up the escalator you will see two big check in areas on the left and right. To the left are the lines for Castaway Club members(previous Disney sailors) and the lines for non-US citizens. To the right are lines for first time cruisers. Both lines moved as quickly. My hubby got in line to check in at 11:00. He was in line 20 minutes before reaching a check in CM. He was through in 5 minutes and back to me where I was sitting down waiting for him.

As you come in to this area, before you even get in line, you get a boarding card which gives you your zone number, much like check in for Southwest Airlines. When your zone is called, you will board the Magic. Zone One is reserved for concierge guests and those who need assistance boarding, just as is for Cape Canaveral, where these guests get preferential boarding.

Zone Two on up is first come, first served. Our arrival at 10:45 or so made us zone 4, but your mileage may vary in future trips. We didn't feel at all as if we waited too long or missed the first crowd. We had a pleasant embarkation, but then the excitement in the terminal was palpable.

The Wait

There were groups of seating all along this long terminal. Video monitors were overhead, but hard to hear. Disney classic cartoons were playing on the monitors. Because the terminal is so cavernous, the audio for these toons was not so good unless you were right under the monitors. It looked as if they also had some play stations set up with drawing paper and crayons to keep little ones from getting bored.

Once we had our check in done, we headed down the long terminal to the right. This is where boarding will take place. This is also where you may check in for the Kids' Clubs if you haven't already online. If you did check in online, you can now get the pagers and the Navigators for your kids' age groups for the entire week.

Disney had a mariachi band set up to play music for us. A backdrop of the ship served as a place for the characters to come out for shots. A Shutters photographer got the shots, but they also were nice about taking some with your cameras. Remember, you are still not permitted to take any pics inside this terminal because of customs/immigrations regulations. However, the Shutters people were allowed to get the character pics.

Curiously, with all this security, you could still get out the side door on the far right and go to the little crew store set up at the port. A sign said passengers were welcome. I went here to buy a California lotto ticket. If I win, the drinks of the day are on me. :teeth:

About 12:30, it was announced boarding would begin by zone.

Boarding and Welcome Aboard Pics

Our own zone of #4 came up quickly. We were in seats in front of the boarding area, which is just to the left of the Kids' Club check in area. It is well marked. We got in a roped off queue and proceeded to the scanners. We had our Passports and KTTW tickets ready and did have to show both at the front of the queue. Scanning is the same as it is at the airport or at Cape Canaveral.

Once through we go outside the terminal, parallel to Deck 4 of the Magic. Welcome Aboard pictures are taken before we enter the gangplank. Once through with the pictures, we walked onboard onto Deck 4, midship. We had one rollaboard and one handbag. We were asked our names and announced on the top step of the 4th deck atrirum stairs. Then a CM carried our bags down the stairs for us to the atrium of Deck 3.

From there we chose to go to Parrot Cay for lunch. Cabins are not ready to enter until 1:30, just like sailings out of Cape Canaveral.

Debarkation

Listen carefully to Rachel's debarkation talk on the TV on Friday. A few things are different from Cape Canaveral. Passport and Birth Certificate lines are in separate places. All members of your party must have passports to go to that line. That was my understanding and I didn't see an exception to that around us.

Your luggage tags are the same as in Cape Canaveral sailings. We had the same 5626 cabin on this trip as on last year from Florida. Both times, we had the Daisy Duck gray tag to put on our checked luggage going off the ship. Finding your luggage will be exactly the same. The coded rooms are well marked and our luggage was easy to find, once through customs.

At breakfast you get a sticker, indicating your debarking zone. Wait until your zone is called before proceeding to Deck 4 to leave the ship. Once off the Magic, you will now go to the lines for Customs. This is where you show your passport. They asked us what our birthday was and where we were born while looking at us and our passport pic. They asked us if we had food items or liquor or tobacco. We also had to fill out a questionaire on our purchases, just like the ones for Florida debarkation. No change there.

Once through customs we retrieved our luggage. Then the fun begins.

A trip to the zoo or 'How to Find Transportation Out of There with 2600 of your closest friends.'

Dis'er Poconosboatniks said this wise thing to me as we waited for our transportation away from the port. "Disney has leaving the port down to a science in Florida." In San Pedro, not so much.

We were told by Enterprise Rental car that we could call from a courtesy phone at the port and get a shuttle within 5 minutes. We called Enterpise at 8:50. Their office was closed. oopsie.

My hubby then kept calling on his cell phone as we huddled on the walkway outside the terminal with 2600 of our closest friends, also trying to get out of Dodge. Enterprise office opens at 9 and not before. They promised a shuttle was on the way. We told them were outside the terminal and we were people with luggage. How could they miss us? :teeth:

Three shuttles later, as we were passed up by families who were younger and faster at getting on a shuttle, the Enterprise guy took pity on us and grabbed Bob to go ahead of me. He promised to come back for me and the luggage which was holding the entire cosmetics section of the Benton, Arkansas Walmart Superstore. But hey, I threw out the People Magazine I read during Cruise week, so I was traveling lighter than embarkation. But still.

15 minutes later, he was back and taking me across the street to the Enterprise location where hubby was now checking in for our rental. We debarked the ship and went through customs and luggage retrieval in less than 20 minutes. It took us an hour to get across the street to the Enterprise office to get into a car.

I do believe most of that was our own unfamiliarity with the ways of this port. Also it will probably go more smoothly as each cruise comes back. Just remember the rental offices are not likely to open before 9 and you will most likely debark before that.

Big tip, the closer you get to Nemo and the middle median, the more likely you can beat out the confused older couples from Arkansas with the befuddled expressions and the Supersize makeup bags. :goodvibes
 
Thanks so much for the detailed description on embarkation and debarkation. Also, loved the line about travelling light! We are driving to the port and I am having luggage "issues" in wanting to take too much stuff! :rotfl2: I am glad you made it home safely!
 
That is the problem when you drive down, you do take way too much stuff. When I fly I weigh my bags, and keep taking out things, and weigh them again, well, this time, there was no holding back, and we and my 4 kids, and DH and my parents, well our suburban was loaded way down, and away we flew. Would do it again in a heart beat, my kids, still can't keep talking about it, and they are 13-21 years. My 80 year old parents, don't know why they never did it before this trip. Have fun all of you... WE sure did. I would love to go again, while it is still on the WEST. I don't know how the other cruises will be, but I was amazed and I think Disney was too, How many were WEst Coasters....
 

DareTooDream said:
Moley,
How was the Marina Hotel?
Sherry

We were bumped to the Marina Hotel from the Sheraton. We found that out two weeks before we left. It was also the same day my hubby had an angiogram and we didn't know that morning whether the cruise was a go or not.

Fortunately, no blockages were found and we got the okay to take this trip. That night, after the necessary hours to bed rest after a heart catheter procedure, we got home to the phone ringing from the Sheraton. They told us their hotel was overbooked for the night of the 27th. They were moving us to the Marina Hotel, two miles further to the South from the terminal.

We looked on this day as our lucky day and decided to go with the flow. No worries. We accepted the bumping, because for one, the Sheraton was paying for our room at the Marina.

The Marina is comparable to an older Hampton Inn. We checked in very late on Friday night, around 10:30. We fully expected to find the worst, but still. No worries. We did get placed about 3 miles from the front desk, maybe a little shorter. When you are dragging around the Maybelline Factory Outlet in your check through luggage, long hallways stretch before you like the infinity room at the Haunted Mansion.

A free room is a free room, so I did not look at this place with a critical eye. In spite of our long walk and our lovely parking lot view, the place is nice. I did not see the Sheraton, but the rooms there cost more on average than the rooms at the Marina. The Marina is clean, well managed and in a very pretty area of the Cabrillo Marina.

You can not see the terminal nor the Magic from there. They do have a complimentary shuttle to the port, no parking package is required to use the shuttle for free. It took about 15 minutes to load up and get there, not long at all. The shuttles run every 25 minutes. We saw DCL staff staying there(probably transferring to the port or just coming onboard for our cruise).

Our room was clean and moderately appointed. We had a queen size bed and maybe a pullout sofa. I'm sure they have rooms of varying sizes. We just didn't need more than that in bed space. The room was older but in good condition. Breakfast was lovely at their buffet. I think the buffet was 10 dollars, including the juice. My hubby had pancakes from the menu for 7.50, so the buffet is the better deal. We had no complaints on a free room and we would stay there again on our own.

I just might ask for a room closer to the lobby/elevators. ;)
 
Did You Happen Tp Notice Where The Taxis Were Located Outside The Cruise Terminal?
 
KJET54 said:
Did You Happen Tp Notice Where The Taxis Were Located Outside The Cruise Terminal?

Taxis are readily accessible. There is a clearly marked taxi stand on that median strip walkway between the terminal and the parking lot. Signs are posted with rates(sorry, paid no attention to rates). You can get taxis called for you there at the taxi stand. Not sure how long a wait in a big crowd.

The good thing to know is you can walk out of debarkation, cross the drop off lane to the median walkway and get your taxi there.
 
Thank you for the detailed information. Hopefully things will smooth out a little in the coming weeks.

I had a similar rental car shuttle fiasco in Port Canaveral. We waited a least an hour to get an Avis shuttle.
 
Thank You.
Did You Do Any Excursions And If So Where Too? Did You Hear Any Positive Feedback On Any Of The Excursions While On Board? Sorry
I Am Just Anxious About Our Cruise We Leave 6/18
 
KJET54 said:
Thank You.
Did You Do Any Excursions And If So Where Too? Did You Hear Any Positive Feedback On Any Of The Excursions While On Board? Sorry
I Am Just Anxious About Our Cruise We Leave 6/18

Because of my hubby's heart condition, we decided to forego excursions. I did hear positive feedback from those who went on them. Randi's Happy Horses, taken independently, was well received.

We had massages at the Krystal in Puerto Vallarta. I must post a trip report and praise that one. Oh, what a day that was! :teeth:

We skipped going ashore at Mazatlan and stayed onboard to relax and tour the bridge.

In Cabo, we simply walked all over and enjoyed the beauty of the town. The ports of call for us were a relaxing and beautiful stop. Sorry, I cannot give you more details on the excursions.
 
Thanks you've given me tons of info. This is our fourth cruise on the Magic, we only have one excursion planned the Pirate's cruise in Puerto Vallarta with our 10 year old. The rest of the cruise we want to relax. Glad you had a wonderful time. Hope your husband continues to do well.
 
KJET54 said:
Thanks you've given me tons of info. This is our fourth cruise on the Magic, we only have one excursion planned the Pirate's cruise in Puerto Vallarta with our 10 year old. The rest of the cruise we want to relax. Glad you had a wonderful time. Hope your husband continues to do well.

We did talk to one couple who did that cruise with their kids. Didn't catch the age of the kids. The pirate ship was so cool looking. The couple mentioned the food they got was good. We could see the pirate ship from our stateroom. It looked well staffed. Our acquaintances said they enjoyed it very much. I think you booked a goodie! :goodvibes
 
Moley,

Thank you so much for the insight into "getting on/getting off" The Magic.

Thhis being our 5th Disney cruise, I was always very comfortable about "knowing what to do" ............however, I have to say this trip makes me very nervous. I think it is the fear of the unknown! ;)

LOVED your comment about packing! DH can't understand how 1 female can need 15 pairs of shoes for a 7 day cruise.....and THAT is just for our 10 year old DD! :rotfl: (Her theroy is, you never know what you'll be in the mood to wear....so take them all " just in case")

Glad you had a great trip.......wish us luck getting on............
Fran
:teacher:
 
Thanks for the reply about the Marina Hotel! There were a couple of negative reviews on trip advisor, but there were more neutral/positive ones. The Sheraton was already full when I called around.

I'm glad your hubbies test came back o.k. :cheer2:

Sherry
 
My sis just left on June 4th. We took her to the ship, then hung around until it left. There is a little area across from the ship (on the port side) where you can go. We watched the lifeboat drill, and my daughter and sister were shouting back and forth to each other.

My sister did call me and tell me that they saw the signs that said no pictures in the terminal. She did not realize this was also true of outside and when she tried to take a pic of the ship she had tons of security rushing toward her.
 
tchrmom said:
LOVED your comment about packing! DH can't understand how 1 female can need 15 pairs of shoes for a 7 day cruise.....and THAT is just for our 10 year old DD! :rotfl: (Her theroy is, you never know what you'll be in the mood to wear....so take them all " just in case")
:teacher:
Just so long as DD gets to lug ALL of her own luggage... Just Because! :smooth:
 

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