Arrived Friday about noon and check in was simple. I had made no requests, but had added my Starwood/AAA number to the reservation. I had booked a standard room with the nurse rate. Our room was not ready but I was encouraged to wait for it as we had been upgraded to a resort view with a balcony. We had planned on going to the parks for a few hours anyway so this was not a big deal. THe staff at the Swan were very friendly, great with my boys. Gave them thier passports without asking and then procceded to stamp them so they could just get ice cream and not run from place to place getting the stamps first. When we retutned a few hours later our room was ready. 5th floor facing the Boardwalk. We did have a slightly obstructed veiw of the fireworks, but it was nice all the same. The room was large and clean, nice decor. The beds were comfortable and we thouroughy enjoyed our stay at the Swan. We had 1 night booked, but on our walk to Epcot that night for Party of the Senses my husband thought it would be nice to stay until Sunday. We phoned right away and were able to add a night for the same rate. I was very pleased and we spent our second day laying by the pool and playing at the Boardwalk. My sons loved the location. Now that they are getting older we are able to give them some more freedom. We even let them go over to Epcot for a few hours by themselves, and were very proud of them for being accountable and returning right on time. We walked over to Epcot that evening to enjoy the Food and Wine fest but so did everyone else in the state of Florida. It was very crowded, like Chrsitmas crowded. There were lines 10-20 deep at most of the stands. We still enjoyed ourselves, watched Illuminations and had a lesiuruly stroll back to the Swan. It is my husbands new favorite hotel (yeah!!). The location cannnot be beat for the money. If anyone has questions I will be happy to answer!