They did?
This is what I got as an answer:
Thank you for choosing a
Disney Cruise Line vacation!
I would be happy to assist you.
After reviewing your reservations, I see you are booked in a Standard Inside Stateroom with Restrictions (IGT).
The restrictions are as follows:
-Category is non-refundable/non-transferable.
-Name changes are not permitted
-Full legal names are required at time of booking.
-Sail date and stateroom category changes are not permitted.
-A stateroom number is unable to be selected.
-Stateroom preferences are not able to be requested (connecting, non-connecting, type of verandah or window, wheelchair accessibility, location, deck, etc.).
-A stateroom number is assigned within a week of cruise departure.
If you need any more help with any other questions, please feel free to reply to this email, or you can call us.
For Guests residing in the United States, you may reach
Disney Cruise Line by calling (800) 951-3532. If you reside outside of the United States, please
click here for contact information.
We look forward to sailing with you.
Have a Magical Day!