Attempting to check Discounts with my AP. Having issues with the website. HELP

SnowWitch

DIS Veteran
Joined
Jan 22, 2001
Messages
2,215
Having trouble with the website not taking my code from the top of the voucher. I am using an adult voucher. Whats the problem? Anyone have any helpful tips?
 
Having trouble with the website not taking my code from the top of the voucher. I am using an adult voucher. Whats the problem? Anyone have any helpful tips?

It's a bit tricky with how you enter the numbers. Should be more straight forward. I always have to play around with it. Can't see the screen now, cause my AP is already entered.
Sometimes when I get a new AP and try to enter it, I have to phone for help. Ridiculous that they make it so hard.
 
Having trouble with the website not taking my code from the top of the voucher. I am using an adult voucher. Whats the problem? Anyone have any helpful tips?

I'm having the same problem. I am going to call tech support when I have the time. My rooms are already booked with the ap discount, but I would like to check out the ap site.
 
Just upgraded my Premium DL AP to a Premier Pass and I was having difficulty entering the last four digits (as there are five numbers on the card) but I figured they wanted me to omit the second number in the string.

On card:
1 2345

Requested numbers:
#...###

Numbers to enter:
1345

Also, They are currently doing maintenance on the webpage and can only search packages not room only booking options.
 

I called tech support. Leave out the 2 numbers after the tr or whatever code is on your ticket. I don't know how the heck they expect people figure this out.
 
Thanks everyone. Haven't had a chance to try again. Started a new job this week and finishing my 30 notice for my other job. Super busy. I hope to finish up the planning for vaca in the next week. I so will ahve earned this one by the time it gets here.
 














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