ATM--$$ didn't come out--HELP

[plummer925]

When I get money from an ATM I always make sure I count it in front of the security camera that is on the ATM itself - making sure the camera can always see my hands - this way if there would be a problem I would demand that the bank look at the tape. I've never had a problem though. But I am a bit paranoid and am *waiting* for the day there is one, that's why I do that.

 

[jennyf2]

Like I said last night I emailed my credit union & the ATM credit union. I stopped at my credit union on the way into work & they had me fill out a form & they were SO nice & said "K you should see it in 3-5 days". I was a little shocked at how positive she was

I just got home from work & it has already been credited I am SOOOO happy!!!!!! Thanks for all the positive responses!!!!!!!!!

 

[Best Aunt]

Years ago, I went to the bank on my lunch hour, the day before I was leaving for vacation. (You can guess where I was going!) The bank had ATM machines in the lobby. I put my card in the machine and began my transaction. In the middle of my transaction, it stopped. And kept my card. And didn't give me the money I wanted to withdraw for my trip.

I went inside the bank. Turns out they had decided that would be a good time to service the machine.

While I was using it.

I would have thought that the person servicing the machines would have been able to tell that someone was using the machine at that moment.

The lady in the bank told me to come back later to get my card and my money.

She didn't care that I was going on vacation the next day. She didn't care that I was on my lunch hour and I wasn't supposed to leave work later in the afternoon.

The only thing she cared about was that I swore, which she said was inappropriate.

I believe I called it a d**n machine. I didn't call her anything. I shouldn't have sworn, but I got even more annoyed because she cared more about my language than the fact that the bank had inconvenienced me.

I had to go back to work and explain. Fortunately, my boss thought the whole thing was amusing and didn't give me a hard time about leaving in the middle of the afternoon to go back to the bank.

 

[js]

I went to the cash machine about an hour ago to withdraw $300 for an item I was going to purchase off craigslist. Well the $$ sounded like it was coming out but it never did. I tried taking $5 out of my checking & it worked fine. I tried again from my savings & it said "daily limit reached". Has this ever happened to anyone?? If so how did it turn out?

I immediately emailed my credit union -- they do not have an emergency number, only for lost or stolen CC's.

Thanks

Jenny

This happened to me years ago at an ATM in the city when I worked there but after hours.
I called the bank the next morning (the number that was on my card) and then they said there are cameras and they check to make sure that the money really didn't come out (not sure if that was true but that is what they told me) and then they told me once reviewed the money would be credited back to my account. After about 2 days, the money was credited.
Good luck.

 

[phred52]

Happened to my BIL. For some reason he tried to use the ATM in front of his bank. He wanted $460. got ZERO! His receipt said $460. So he walked into the bank. Talked with someone. Just talked. no paperwork. Ended up he lost the entire amount, because the machine was not 'off' that day.

I've always thought two things about that situation

..1...he should have gone into the bank and used a teller

2....the person he 'talked' with was $460 richer that day. (I don't KNOW this, just thought that could explain where the $ went)

I don't use ATM's because of these horror stories. He still prefers ATM's.

 

[Mommee]

This was a deposit box, not an ATM, but along the same lines... I knew this guy. Heard it just about destroyed his life.

Robert Farnsworth, Jr. worked as a manager of a Wendy's restaurant. As part of his duties, he placed the day's receipts in two deposit bags and dropped them in the night depository of the restaurant's bank. The next day the bank found only one bag. The missing bag contained $2,289.20. Farnsworth insisted that he deposited two bags, but his boss at Wendy's did not believe him and fired him about a month later.

Later while being questioned by police, Farnsworth confessed to stealing the money. He immediately recanted his confession stating he was badgered into confessing, but his confession, however temporary, was used to convict him. At his July 1999 trial, bank employees testified that it was “absolutely impossible” for a deposit placed in the night depository to be lost.

In Feb. 2000, the owner of a car wash dropped a deposit in the same night depository and it too ended up missing. The car wash owner knew the bank president, and on Feb. 28, the depository was opened and inspected. Three deposit bags were found, the missing bag deposited by Farnsworth, the bag deposited by the car wash owner, and a third bag containing a deposit from a Rite Aid store that had not been reported missing. On May 8, a judge vacated Farnsworth's conviction and ordered that police records concerning him be destroyed.

 

[RadioFanatic]

This was a deposit box, not an ATM, but along the same lines... I knew this guy. Heard it just about destroyed his life.

Robert Farnsworth, Jr. worked as a manager of a Wendy's restaurant. As part of his duties, he placed the day's receipts in two deposit bags and dropped them in the night depository of the restaurant's bank. The next day the bank found only one bag. The missing bag contained $2,289.20. Farnsworth insisted that he deposited two bags, but his boss at Wendy's did not believe him and fired him about a month later.

Later while being questioned by police, Farnsworth confessed to stealing the money. He immediately recanted his confession stating he was badgered into confessing, but his confession, however temporary, was used to convict him. At his July 1999 trial, bank employees testified that it was “absolutely impossible” for a deposit placed in the night depository to be lost.

In Feb. 2000, the owner of a car wash dropped a deposit in the same night depository and it too ended up missing. The car wash owner knew the bank president, and on Feb. 28, the depository was opened and inspected. Three deposit bags were found, the missing bag deposited by Farnsworth, the bag deposited by the car wash owner, and a third bag containing a deposit from a Rite Aid store that had not been reported missing. On May 8, a judge vacated Farnsworth's conviction and ordered that police records concerning him be destroyed.

OMG!!!! That is CRAZY! Why in the world would he confess though? There is no way I would ever do that!

 

[Mommee]

OMG!!!! That is CRAZY! Why in the world would he confess though? There is no way I would ever do that!

I do believe it was along the lines of "okay, FINE. I did it. You happy???" followed by him saying it wasn't true

 

[Justsyd2]

Years ago, before there were drive thrus at the bank, my mom and oldest brother, who was around 16 at the time, went to make a deposit at the bank. My brother walked up to the night drop, and noticed that the drawer was open so he looked in, and found a bag of money from a commercial deposit. He took it to my mom, and they drove to the police station to turn it in since the bank was closed, and it wouldn't fit in the night deposit box. The police took one look at my brother, who was wearing low-rise hip-huggers, a tie-dye t-shirt, sandals, and who had long hair, and were like, "huh? Thanks!" My mom still laughs about the reaction he got for turning in the money so that no one would be out a deposit!

 

[NVDisMom]

This was a deposit box, not an ATM, but along the same lines... I knew this guy. Heard it just about destroyed his life.

Robert Farnsworth, Jr. worked as a manager of a Wendy's restaurant. As part of his duties, he placed the day's receipts in two deposit bags and dropped them in the night depository of the restaurant's bank. The next day the bank found only one bag. The missing bag contained $2,289.20. Farnsworth insisted that he deposited two bags, but his boss at Wendy's did not believe him and fired him about a month later.

Later while being questioned by police, Farnsworth confessed to stealing the money. He immediately recanted his confession stating he was badgered into confessing, but his confession, however temporary, was used to convict him. At his July 1999 trial, bank employees testified that it was “absolutely impossible” for a deposit placed in the night depository to be lost.

In Feb. 2000, the owner of a car wash dropped a deposit in the same night depository and it too ended up missing. The car wash owner knew the bank president, and on Feb. 28, the depository was opened and inspected. Three deposit bags were found, the missing bag deposited by Farnsworth, the bag deposited by the car wash owner, and a third bag containing a deposit from a Rite Aid store that had not been reported missing. On May 8, a judge vacated Farnsworth's conviction and ordered that police records concerning him be destroyed.

Something similar to this happened to a friend of mine, she was 20 at the time. She was a third key for a mall store(clothing) and had dropped the night deposit off, but it was never credited to the appropriate bank account. She left that job because of the accusations and came to work for the same company I worked for(jewelery). A few months later official charges were filed against her and she had to go thru the entire trial process, our store manager testified on her behalf. He was absolutely convinced she was innocent (we all were), as he had heard of this happening in the past to others that were responsible for making nite drops. She was found not guilty, thankfully, but she still had to endure some incredibly horrible months. Years later that bank was torn down for a highway to be built. Guess what they found between the metal of the chute and the brick wall? To think she could have spent the best years of her life in prison because of something like this?!

 

[swilshire]

I never use the ATM but was required to use it if I got a travel advance for work. I always made a point to go in the daytime while the bank was open in case I did have a problem.

I recently planned to use my ATM card to get Canadian money while traveling there. Contacted the bank and made sure there were no fees and informed them of the dates I was going to be out of the country. Tried to use it the first time, and the ATM said it was keeping the card at the request of my bank, but then gave it back. No money, though. Waited until Monday and went to a bank. This time it really did keep it. The Internet went out in our resort, so I never got an answer from my bank until I got home on what the problem was. Seems they had disabled all the ATM cards just before our trip that hadn't been used in the last six months. Luckily I had enough cash in US dollars and could exchange it at the bank, but it had a very disfavorable rate. Later I learned that the Canadian Post Offices gave a much fairer exchange rate. I'm still irritated with my bank.

Sheila

 

[seashoreCM]

This happened to me too. One of the $20s that came out was actually a $10. They tried to tell me I was lying. Not in so many words, but.....

never got that $10.

Dawn

One failure of this kind (involving not only the machine but all the personnel behind it on up to the president of the bank that owned or rented the machine), and the sentence "ATM's are unreliable" becomes true.

Fool me once, shame on you. Then stop using ATM's so a fool me twice never happens.

 

[Momto4boys]

I've never lost money with an ATM but I gained it! I took out $100 and it gave me 4 20s and 1 $100 bill. ATMs don't usually give out $100s so it must have gotten stuck in there by mistake. They never would have known. I went into the bank and exchanged it for a 20. I don't need any bad karma floating around! It was tempting though

 

[deerhart]

the opposite happened to my dad. he went to the ATM to pull out $20 and ended up with over $1,000 because a band got left one that wasn't supposed to be there.

He just walked right into the bank and handed the whole thing to the teller who told him if he had not turned it in they would never have been able to figure out where it went.