At Windsor Hills now

My family also rented a villa in WH in April. No washcloths there either. The place was very nice, however, no washcloths. We did the best we could without them. Upon reading the manual the owners left, it stated that as a rental villa, they did not have to comply with the code as hotels do.

That's absolutely not true, these homes are bound by hotel regulations, and homeowners are forced to buy an expensive hotel license and comply with all kinds of regulations! The code clearly states that homeowners MUST supply towels, hand towels, and wash cloths, at least 2 per bathroom / guest!

It's also unimaginable unless you're in a very poorly maintained home that you would get "used" towels...that's just gross! (And also a major health code violation!). You should expect that the home you check into is clean, spotless clean....with clean / fresh towels, clean linens, clean dishes, a clean and empty refrigerator, etc!

The only reason people "ask" that someone start the laundry or towels is to help the cleaners get a head start on the laundry, it's hard to do it all on a turnover day and it helps them out a lot if someone can get it started in advance.

I just wanted to set the record straight...even if they wrote it in the book, it's County Hotel code that the homeowners MUST supply these basic items! (Some don't by the way...and some obviously aren't aware of the requirement, especially if it's in their "book"!) If they get a visit from the County Hotel inspector though they'll find out in a hurry! LOL...they do inspect homes at random that are licensed. If the homeowners aren't aware of this, then their property management company definitely should be...they're also responsible for making sure the homes are up to code...and they also have to have a license from the county hotel board by the way, and they can get in trouble for code violations as well.

Of course...it's very important to ask and make sure that the home you're staying in does have the proper license!! (I've heard rumours of rare cases of people skipping this important step....not paying the taxes either...and lo and behold...they're renting MUCH cheaper than everyone else..easy to do if you're cheating the tax man I suppose!).
 
My family also rented a villa in WH in April. No washcloths there either. The place was very nice, however, no washcloths. We did the best we could without them. Upon reading the manual the owners left, it stated that as a rental villa, they did not have to comply with the code as hotels do. Basically, it seemed that we were using the towels that the guests before us had washed and left. In the book, it asked us, as guests, to please wash the towels upon departure.

I think it is a sanitary issue why they also do not leave washcloths. Now imagine using a personal washcloth that the person before you used. Washcloths that aren't washed by hotel standards. In this case, I would rather just bring my own. There is no way that they are replacing clean towels for each occupant. You are basically using towels that many have used. For sanitary reasons, I would just at least bring my own washcloth.

Oh My, I can't believe they requested for the towels to be washed upon departure. We've decided to just bring our own towels down next time. Sometimes hairs are left in the towels at the rentals, lol, gross! I really think the towels should be washed with a commercial detergent like in Hotels and Hospitals, and with Hot water.
 












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