Arriving Friday, no word from Kenny

[Fort Mad Man]

We are arriving Friday and we have not heard from Kenny, should we be concerned? We made a reservation a while back and I don't want to jump the gun and bother him just yet. Is there a certain time period he usuallly calls to collect payment and coordinate the delivery time? We are so exited and want to make sure we are not disappointed if we can't get the carts from Kenny.

 

[BradyBz12]

Kenny usually calls us a couple of night before (sometimes a bit late - like 9-10pm) - which usually means he's calling us as we're driving down 95.

If you're worried give a call. Kenny can be tough to catch on the phone but I haven't heard any reports yet of him standing anyone up.

 

[thegoofyfamily]

Collect payment? Have you given him your credit card or have you made other arrangements? He usually runs the credit card @ a week before. Like PP said, he'll call you a day or two before your arrival.

 

[TheGreatGonzo]

I've seen him a couple of times today so he is still working and delivering. He always calls me the day before my arrival to set up a time to meet me with the cart. I usually get a little antsy too and give him a call. He's never let me down yet and I haven't heard of any others either.

 

[NMK62303]

We have one of his carts now and my folks are getting one in the AM, I talked to him last night and he has been really busy this week, one of his folks called me tonight and I called back at about 7pm and spoke with her then. I would call if you're worried/concerned -- he gives great customer service!!