They are nonrefundable. That being said, I had to cancel a trip last year that I had bought party tickets for, and I sweetly asked the Disney people if I could at least exchange my party tickets for a gift card, maybe? I was lucky & had a nice CM who just refunded the money to my account. But that was pixie dust, not policy, so don't count on it.
It never hurts to ask. One year I really should have asked as we were having major issues due to autism with our daughter. Looking back I most likely was too stressed to even think of asking for a refund.
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