Apply a placeholder after booking?

[jenmsmith]

Has anyone ever booked a cruise online and then called DCL at a later date and had a placeholder applied to it?

I‘m gold and have a placeholder to use, but I loathe calling on a busy day. I’d rather book online tomorrow and call later. But if that would mean it would be prevailing rates at the time of the call instead of a straight up applying the 10% off to my reservation, I’ll just suck it up and call tomorrow morning.

 

[DCLMacro415]

From past experience, its not possible. If you have an existing reservation and want to use your placeholder, when you call in they will cancel your current reservation and re-book (at current rates) using the placeholder. There is a chance that your stateroom may also be booked by someone else as they close out the initial reservation.

 

[jenmsmith]

From past experience, its not possible. If you have an existing reservation and want to use your placeholder, when you call in they will cancel your current reservation and re-book (at current rates) using the placeholder. There is a chance that your stateroom may also be booked by someone else as they close out the initial reservation.

Thank you.

 

[Lauri]

Nope. I called in advance to try it, but was turned down by both Disney and my travel agent. One of the payments of that 10% discount is the extra work you have to do!

 

[jenmsmith]

Nope. I called in advance to try it, but was turned down by both Disney and my travel agent. One of the payments of that 10% discount is the extra work you have to do!

That’s a good way to look at it. I’m hopeful they will eventually update their systems so this can be done online.
I only had to wait about 30 minutes this morning, had a very knowledgeable agent and the price hadn’t risen in the few hours between online booking for today got underway and when I was able to book. So, all in all, it went as well as possible.

 

[dtrain]

How Disney hasn't implemented a way to allow us to apply our placeholders to a new booking is beyond me.

Actually, I'm not surprised considering how antiquated their web based platforms and e-commerce sites are.

 

[Bongirl1]

I booked a new trip yesterday - October 2021 under the gold early booking. In the evening, I recalled that I had a placeholder to expire June 2021 - I called and very easily DCL applied the placeholder and confirmed a reduced amount for the total cruise price. Without a mention of the expiration.