AP and reserving/purchasing Lightening Lanes

[h&D3]

I am an AP, and my family has 10-day passes for our upcoming trip. (they have date based tickets)I was looking in the MDE app as we were thinking of purchasing Ind. Lightening Lanes for FOP on 8/20.
Since we will not be staying on site on the 20th, I thought it was 3-days prior to the date that you could purchase individual LL's. So that would be 8/17 for us to purchase them. (So I thought)
Right now it's telling me that the 3 in my group can purchase them starting tomorrow (8/12), but I can't purchase one for me until 8/17 - which is 3 days prior.
My question is how come the 3 others in our group can get them tomorrow?
I understand why I can't but how can they do it tomorrow?

Thanks!
D

 

[Dave006]

Since we will not be staying on site on the 20th, I thought it was 3-days prior to the date that you could purchase individual LL's. So that would be 8/17 for us to purchase them. (So I thought)

Are your family members staying at any of these resorts?

The 7 day early-planning benefit is available to registered Guests staying at:

• Walt Disney World Dolphin Hotel
• Walt Disney World Swan Hotel
• Walt Disney World Swan Reserve
• Shades of Green Resort

Dave

 

[JodyK]

Could it be an onsite resort check out day? They'd be eligible on check out day also.

 

[h&D3]

nope. We checkout on 8/19....

 

[gottalovepluto]

nope. We checkout on 8/19....

What is the first day their tickets are valid? They may be 10 day tickets but they will have a longer validity window so maybe that is triggering the earlier opening seeing as Disney does not know what 10 days they are visiting on.

 

[h&D3]

their tickets will be good from 8/15 - 8/28.
We are onsite at a Disney resort from 8/14 - 8/19. (moving to a hotel in Disney Springs on 8/19 for the remainder of our trip)

 

[FSU Girl]

their tickets will be good from 8/15 - 8/28.
We are onsite at a Disney resort from 8/14 - 8/19. (moving to a hotel in Disney Springs on 8/19 for the remainder of our trip)

If you’re onsite everyone should be able to book 7 days prior

 

[traveler9]

their tickets will be good from 8/15 - 8/28.
We are onsite at a Disney resort from 8/14 - 8/19. (moving to a hotel in Disney Springs on 8/19 for the remainder of our trip)

If the tickets are good for a certain period that means they are date-based.

 

[gottalovepluto]

their tickets will be good from 8/15 - 8/28.
We are onsite at a Disney resort from 8/14 - 8/19. (moving to a hotel in Disney Springs on 8/19 for the remainder of our trip)

Well now I’m utterly confused. If you are all on-site 8/14 you should be able to book 7 days prior to that for length of stay for valid ticket which I think means 7 days prior to 8/15 in your case- if they linked their stays to everyone’s MDE. You too, APs can book length of on-site stay 7 days out too so something is also screwed up in your MDE. What on-site hotel are you at? Maybe you’re thinking it’s on-site but Disney doesn’t consider it to be?

On-site stay aside they can book 8/12 because their ticket is valid starting 8/15 meaning 3 days prior to that is 8/12.

Concur with PP they DO have date based tickets- unless they are convention tickets or something wonky?

 

[traveler9]

Well now I’m utterly confused. If you are all on-site 8/14 you should be able to book 7 days prior to that for length of stay for valid ticket which I think means 7 days prior to 8/15 in your case- if they linked their stays to everyone’s MDE. You too, APs can book length of on-site stay 7 days out too so something is also screwed up in your MDE. What on-site hotel are you at? Maybe you’re thinking it’s on-site but Disney doesn’t consider it to be?

On-site stay aside they can book 8/12 because their ticket is valid starting 8/15 meaning 3 days prior to that is 8/12.

I also think you misunderstood date based tickets unless you have some special convention ticket or something? Because you have a specific validity date for them…

If OP is staying at Swan, Swan Reserve, Dolphin, or Shades of Green they'll have to link the reservation to MDE as well. Or they could have linked it in the past and it could have fallen off MDE.

 

[h&D3]

We are staying at the AKL

 

[scrappinginontario]

We are staying at the AKL

Have you confirmed your name is on the AKL reservation?

 

[gottalovepluto]

We are staying at the AKL

And you’ve confirmed everyone has it linked to their MDEs and the reservation has the proper dates?

We’ve heard of sporadic reports of people being unable to book a random day on long stays but we have never had a report of a whole group with properly linked hotels and tickets to MDE unable to book for the length of their on-site stay 7 days out.

 

[lanejudy]

View attachment 885185

Based on this screenshot, it appears you may have a couple of issues going on.

First: it does not look like anyone is linked to the onsite AKL stay. With an onsite stay beginning 8/14 (first park day 8/15), everyone in the party should have been able to book LL at 7-days out which would have been last week. The screenshot above should have everyone noted as eligible.

-- with an AP, you will need theme park reservations for each day unless it's a "good to go" date OR you don't plan to enter until after 2pm. Presumably you have those theme park reservations booked for all dates? I think you need one to buy LLMP/LLSP with an AP.​

Second: would be whether you can book for more park days after your onsite stay ends and you've moved offsite. In that case the 17th may be the correct date to book for 8/20.

 

[Tom_E_D]

OP is asking about when he can book everyone for August 20. The onsite stay at AKL ends August 19. The right to pre-book for onsite stays is only for length of stay. Since OP's onsite stay at AKL ends before August 20, it is irrelevant.

APs that are not onsite can only book 3 days in advance of the day they are buying LLMP/LLSPs for. That is August 17 in OP's case, which is what MDE is telling him.

The other members of OP's party have 10-day tickets that are good August 15-28. (As prior posters have pointed out, those sound like dated tickets, even though OP referred to them as non-date-based in the original post. I see he/she has since corrected that.) For dated tickets, you can book LLMP/LLSPs 3 days before the ticket start date. For tickets with an August 15 start date, that is August 12, which is what MDE says.

There is apparently nothing wrong with the dates MDE is saying everyone can book. The other members of OP's party can book days before OP because the start date of their tickets is earlier than the day he/she is booking for.

 

[LaurenT]

I am an AP, and my family has 10-day passes for our upcoming trip. (they have date based tickets)I was looking in the MDE app as we were thinking of purchasing Ind. Lightening Lanes for FOP on 8/20.
Since we will not be staying on site on the 20th, I thought it was 3-days prior to the date that you could purchase individual LL's. So that would be 8/17 for us to purchase them. (So I thought)
Right now it's telling me that the 3 in my group can purchase them starting tomorrow (8/12), but I can't purchase one for me until 8/17 - which is 3 days prior.
My question is how come the 3 others in our group can get them tomorrow?
I understand why I can't but how can they do it tomorrow?
View attachment 885185
Thanks!
D

View attachment 885186

I think, if the date based ticket starts on 8/15, they can book the length of that ticket starting 3 days ahead of the first day - which would be 8/12

 

[lanejudy]

There is apparently nothing wrong with the dates MDE is saying everyone can book.

Except he has an onsite stay between now and 8/20 -- therefore he should be able to book for that onsite stay already. Actually, OP doesn't indicate he hasn't already booked for the onsite stay, but based on the dates listed for his party it appears MDE is not reflecting the onsite stay for any of them.

 

[Tom_E_D]

Except he has an onsite stay between now and 8/20 -- therefore he should be able to book for that onsite stay already. Actually, OP doesn't indicate he hasn't already booked for the onsite stay, but based on the dates listed for his party it appears MDE is not reflecting the onsite stay for any of them.

When OP goes to book for August 20, MDE isn't reflecting the onsite stay for any of them because it is irrelevant to booking for that date. You choose the date you are booking for before you get to the screen that tells you when you can book for that date. The screen that says he can't book until August 17 and the others can't book until August 12 should not be telling him he can book now when he is trying to book for August 20 even if he/she can book now if booking for one of the days they'll be staying at AKL. Perhaps MDE could have come up with a better wording for this situation, but it is telling him the correct dates for booking the park day he/she is trying to buy LLMP/LLSPs for.

 

[lanejudy]

You choose the date you are booking for before you get to the screen that tells you when you can book for that date.

Thanks - I didn’t realize that was specific to the Aug. 20th date.

But that begs the question why the rest of the family is showing 8/12 if the system recognizes no onsite stay eligibility for the 8/20 date. It still seems to be some sort of disconnect.

 

[Dave006]

But that begs the question why the rest of the family is showing 8/12 if the system recognizes no onsite stay eligibility for the 8/20 date. It still seems to be some sort of disconnect.

The other 3 members of the group have date based tickets and an on-site stay before Aug 20th so the system is using their resort stay to trigger the 10 day window which would include Aug 20th.

Dave