Anyone

[Mickey'snewestfan]

I am having a really bad week. Yes, I know it's Monday but I can already tell you that.

I'm moving tomorrow morning and will be up all night packing, which is OK because I've had this strange rash all over my body for the past couple of weeks and I itch too much to sleep anyway. Plus I'm having minor money troubles, and a lot of stressful things happening at work, and well, it's been a really bad few weeks. Tomorrow it will start getting better. By the beginning of July it will be fine, but right now I'm stressed.

Anyway, today I was at work and someone came to me with an issue where they had made something important (really important) about 10 times harder than it needed to be, and I'm the person who can fix it. They told me that they knew that what they were doing wasn't the right thing, but that noone was there to help and what I wanted them to do was too hard.

Anyway, this has been the end of a long string of incidences with people and this incident, and this person was a prime offender. I ended up snapping at them saying, among other things, "When this happens I was in the building, my cell phone was on, and I would have come if you called me. You didn't call so don't tell me you couldn't find help!" I also said a number of other things, all of which I meant, all of which were true, but none of which should have been said in the tone in which I said them.

How do I say "I'm sorry I lost it, my tone was unacceptable" without it looking like I'm retracting what I said --that is, he should have called, he should have done other things in the past that might have led to what happened today not happening, and he needed to hear that, but I could have said those things respectfully

 

[Luvchefmic]

I am having a really bad week. Yes, I know it's Monday but I can already tell you that.

I'm moving tomorrow morning and will be up all night packing, which is OK because I've had this strange rash all over my body for the past couple of weeks and I itch too much to sleep anyway. Plus I'm having minor money troubles, and a lot of stressful things happening at work, and well, it's been a really bad few weeks. Tomorrow it will start getting better. By the beginning of July it will be fine, but right now I'm stressed.

Anyway, today I was at work and someone came to me with an issue where they had made something important (really important) about 10 times harder than it needed to be, and I'm the person who can fix it. They told me that they knew that what they were doing wasn't the right thing, but that noone was there to help and what I wanted them to do was too hard.

Anyway, this has been the end of a long string of incidences with people and this incident, and this person was a prime offender. I ended up snapping at them saying, among other things, "When this happens I was in the building, my cell phone was on, and I would have come if you called me. You didn't call so don't tell me you couldn't find help!" I also said a number of other things, all of which I meant, all of which were true, but none of which should have been said in the tone in which I said them.

How do I say "I'm sorry I lost it, my tone was unacceptable" without it looking like I'm retracting what I said --that is, he should have called, he should have done other things in the past that might have led to what happened today not happening, and he needed to hear that, but I could have said those things respectfully

Bold- I would say it exactly the way you just did...we all have stress and sometimes we say things wrong BUT don't beat yourself up over it. Glad you will see a light at the end of the tunnel in a few short weeks

 

[Scurvy]

"I'm sorry I lost it, my tone was unacceptable"

This is perfect. If you want to expand on that, you could add that you're sorry you didn't find a more tactful way to say what you said, but you are having a very stressful day and obviously that bled over into work. That makes it crystal clear that you meant the things you said, but you wish you hadn't been so harsh about it.

 

[Luv Bunnies]

Exactly what you said. "I'm apologize for my tone during our earlier conversation. It was unacceptable. Now let's discuss how these issues should be handled in the future so we can avoid a situation like we had today."