Anyone understand WHY you can't book connecting rooms?

[Zane21]

It's something I just don't get..WHY can't you book connecting rooms?
(specifically with Disneyland Hotels...)

 

[NStramler]

It's something I just don't get..WHY can't you book connecting rooms?
(specifically with Disneyland Hotels...)

No idea but it is one thing that really bothers me. My boys are 17 and 18 and really do need seperate beds. If the hotel would let me book connecting rooms they would sell two rooms instead of one and we would all be happy!

 

[bumbershoot]

Other than suites, do they even *have* them?

 

[3Minnies1Mickey]

It's something I just don't get..WHY can't you book connecting rooms?
(specifically with Disneyland Hotels...)

I believe they just can't guarantee them. They don't assign rooms at booking, so they don't know for sure any will be available. You can always request it...

Other than suites, do they even *have* them?

Our room in Wonder last week had a connecting door, so I know DLH at least has them.

 

[WebmasterMaryJo]

You can book connecting rooms, like earlier stated, Disney just cannot guarantee them. You have better chances to get connecting rooms if you have younger children, and also, if you check in earlier.

 

[Krissy Marissy]

Rooms are not blocked out until closer to arrivals. So they have no way of actually saving you a connecting room. If they did block out rooms upon booking it would be a hassle for them to be able to accomidate other guests requests and needs etc. It isn't only disney...almost all hotels work this way.

 

[Zane21]

But when you are traveling with children, you cannot take the CHANCE or arrving and NOT getting a connecting room.

I have a child with a disability and we need double rooms. We usually book suites but this time around we are trying to take advantage of the book 5 nights/2 nites free and the suites are NOT inlcuded..but I cannot chance booking two rooms if they are not connecting.

I know the Pier has them...

I dunno...it just seems stupid to me. It BS that they can't reserve rooms in advance.

I used to work in a 5 star hotel about 20 years ago, and it was done all the time...reserving a particular room.

 

[akmomesq]

If you book through Disney, Disney CAN guarantee adjoining rooms at the Fairfiled Inn - and only there.

 

[Disney Dreams]

Let's say room 1 and 2 are adjoining rooms.

The hotel takes a booking for adjoining rooms 1 and 2 for Family Z checking in on January 3rd.

On January 1st Family X checks in to room 1 for 2 nights.
On January 1st Family Y checks in to room 2 for 2 nights.

Scenario 1: On the morning of January 3rd, Family X checks out. Family Y informs the front desk that they are going to extend their visit 2 more nights. The hotel is not sold out, so they can honor this.

However, if they had promised adjoining rooms to Family Z, the hotel would have to move Family Y who has been there for 2 nights already or fail to deliver on their guarantee.

Scenario 2: On the morning of January 3rd, both families check out as planned. Family Y informs the front desk that the toilet overflowed just prior to checking out. Housekeeping reports that the water has gotten to the carpet. The room will need some work before it is able to be occupied again.

Family Z arrives and has been promised adjoining rooms; however, one of the two rooms is not able to be used due to water damage. The hotel fails to deliver on their guarantee.

It's much easier for hotels to not guarantee adjoining rooms.

- Dreams