Anyone get thru to Dining yet 9/6 am

[disneyw/kids]

I have been hold forever and was wondering if anyone has gotten thru this morning yet?

 

[Jena Finn]

I don't know what's going on!!! It's now 9:00 and I've been on hold for 2 hours!!!

 

[Simba's Girl]

Yeah, but it took FOREVER-which is understandable. I think they had problems with the lines very early, I had some wierdness going on-no music when you go to "hold" so I hung up and started over but it called back???? I got on "line" at about 7:15, was on hold for about 45-50min and got our PSB for DDs on 12/5!!! I suspect that they have a skeleton crew this morning. We really needed a Sunday PS so Gradma and Grandpa could join us (they live in FL and work during the week)!

 

[disneyw/kids]

Originally posted by Simba's Girl
Yeah, but it took FOREVER-which is understandable. I think they had problems with the lines very early, I had some wierdness going on-no music when you go to "hold" so I hung up and started over but it called back???? I got on "line" at about 7:15, was on hold for about 45-50min and got our PSB for DDs on 12/5!!! I suspect that they have a skeleton crew this morning. We really needed a Sunday PS so Gradma and Grandpa could join us (they live in FL and work during the week)!

I have the same problem and called back at 7:09 and nothing yet still on hold. What number did you call?

 

[Topper]

A lot of the Call Center CM's in the Orlando and Tampa areas probably did not come to work (who can blame them).

 

[disneyw/kids]

Has anyone gotten thru with the 1 407 number

 

[momof3disneygirls]

Have not been able to get through. I was on hold for over an hour and gave up. Are there any other numbers to try? I understand about the hurricane but if they aren't taking calls than they should have a message telling us.

 

[Pammy_from_WI]

nothing yet and i'm about ready to call it a loss and try again tomorrow.

 

[angey77]

I called trying to make a PS for my wedding party and got through in two minutes, but then the CM asked for all my resort reservation information and a phone number and said someone would call me back (????). All the time we spent on the phone giving two ressie numbers and phone numbers, I could have booked the entire week.
I know many CMs are not there today, but I'd rather be on-hold forever than go through that. The CM asked me if I was there right now and needed a PS and I said no, it was for December (even hit the right keys on the automated response to reflect that). Once she heard I was not there, she was very rude.

 

[emememem]

I would give it a day or so because of the hurricaine...don't think they're up to full staff for calls.

 

[PrincessMommy2]

Well, I finally got through after holding for 3 hours and 14 minutes!! (gosh that sounds insane ) Anyway, the CM I spoke to was very, very nice considering what the phones must be like! She told me there are only 3 people in the call center this morning and they are running on a generator! As I expected, no tables available for CRT for Dec. 5. Oh well, try again tomorrow.

 

[Kae]

I thought I saw on mousesavers.com that Disney is asking not to call until Tues. Unless it is about travel on Monday or Tuesday.

Kae

 

[mari1992]

and held for less than 30 secs. Cast member very helpful and friendly. He said he was in Orlando and "not too bad a day"

 

[Pammy_from_WI]

I did give up, looked at my schedule and called back just now and got through in about a min. I switched and we're doing Epcot on the 5th and going to the PSB at 10:20am. I'll try again tomorrow for Cindy's.

 

[disneyw/kids]

Originally posted by Kae
I thought I saw on mousesavers.com that Disney is asking not to call until Tues. Unless it is about travel on Monday or Tuesday.

Kae

People are there answering the phones and I asked if it was okay to make PS for dec today and they said yes so I did. People got CRT this morning and I did not because I was on hold forever and hung up, so if disney felt they did not have enough staff to take PS they should of said no. There is no official word on WDW.com and when I called the 2nd time I got right thru and got no messages from them not to be calling.

 

[Simba's Girl]

I used the 407 #

If they weren't ready to be up b/c of the hurricane then they shouldn't have been. I would've gladly waited a day to call for ressies as long as I had the same opportunity to get them as everyone else. Basically I'm saying that I don't feel bad for calling (and getting through) today!

 

[michmouse]

I called the 407-wdw-dine number at 6:59 a.m. and was put on hold. I held for 15 min. before I spoke to a CM. At 7:11 a.m. I told myself not to expect to get CRT, but to my suprise when the CM answered the line I was able to pick my time for CRT. I am soooooo excited - CRT 8:50 am. ressie for Dec. 6.

I also called back at 9:30 this morning to ask some questions (I didn't want to take up too much time so others could get there ressies), and I got though with no waiting.

Good luck.

 

[tink2]

michmouse- are you sure it is for Dec. 6th? I thought the 90 day mark for 12/6 was tomorrow!!! I called last week and was told tomorrow and that is what the ps calculator said. Please double check- if so I've missed a day of our trip trying!

 

[disneyw/kids]

Originally posted by michmouse
I called the 407-wdw-dine number at 6:59 a.m. and was put on hold. I held for 15 min. before I spoke to a CM. At 7:11 a.m. I told myself not to expect to get CRT, but to my suprise when the CM answered the line I was able to pick my time for CRT. I am soooooo excited - CRT 8:50 am. ressie for Dec. 6.

I also called back at 9:30 this morning to ask some questions (I didn't want to take up too much time so others could get there ressies), and I got though with no waiting.

Good luck.

Are you sure you got Dec 6th because I thought that was tomorrow. I could only book PS for Dec 5th today.

 

[michmouse]

You're right, I meant Dec.5. Sorry!! I can't keep my dates right.