Anyone ever have a problem getting a response from Milesource?

[wagmt]

Has anyone ever had a problem with getting a response from Milesource through emails? I've had a problem with logging in and have sent them numerous emails but have had no luck with a response from them. Is anyone having a problem with logging in? Everytime I log in, it comes up with "failed request" in the browser address bar and brings me back to the log in page. Also, I only needed another 30 more awardmiles before cashing in for a $25 certificate when this all started. My husband is waiting for his $25 certificate for a couple of weeks and has sent them emails also but have not heard back from Milesource. Was wondering if anyone else is having or have had problems in the past.

Thanks in advance.

 

[OrlandoDisney]

I have sent them many emails and have got fast responses. Now, to the login part, if I want to go and use the click-fix area, i have to login to go to CNN.com and then login when I come back...UH!

 

[Beanie]

I just sent them an email last night about redeeming miles and they had an answer for me this morning when I logged on! Sorry you are having problems...I haven't had any logging on yet...*crossing fingers!* lol