Anyone else wish they would stop allowing "walking a reservation" UPDATE POST#80

I admit, while happy about my luck I am feeling a little bratty about whining. :rolleyes: BUT, I have sincerely enjoyed all the conversation this created. I've never started a thread that lasted this long. :laughing:

all that drama and then you actually get your reservation...

;)

seriously, thanks for the update.

(maybe DVC will hold off on the email that says "due to extensive member feedback, we will start charging a $10 fee to change a reservation...")
 
Glad you got what you wanted :thumbsup2
 
That is interesting that this thread started with a complaint about all the walking when the problem was not about your getting a reservation you wanted (which I mistakenly read it as) but rather that you couldn't get a walk started! :badpc: But enough of that and I am glad you got what you wanted. Perhaps you'll call back DVC and tell them walking wasn't an issue? ;)

If you give members the ability to take advantage, they will do so and who could blame them. The only solutions are to accept it or do away this the options that allow it. Philosophically it is my opinion that anyone waiting on that time should have higher preference than one who wants to change their dates. The rest of my thoughts flow from that belief.

I don't disagree with that but curious how it figures in with those who book their home resort while always intending to change to a different resort given the option? Assuming it is still for the same dates they wanted is the fact that is a cancel and rebook enough or would you believe that should require a change fee?
 

That is interesting that this thread started with a complaint about all the walking when the problem was not about your getting a reservation you wanted (which I mistakenly read it as) but rather that you couldn't get a walk started! :badpc: But enough of that and I am glad you got what you wanted. Perhaps you'll call back DVC and tell them walking wasn't an issue? ;)

I didn't call DVC about "walking", they called me about correction of a point issue and I told her what I was experiencing and did she think it was "walking" or a glitch in the computer system. I didn't complain to her about "walking" and we decided at that time that wasn't the problem I was experiencing.

I mentioned I didn't want to "walk" it myself, but thought there wasn't any other choice because it appears so many are doing it - which I still believe is happening. It might have been some of the problem in this case, we will never know.

And I still think it should be eliminated.
 
Walking doesn't cost DVC money, so they don't care. Extra member services time is charged to dues. Just like they never changed the day by day on the old system.
 
Got my BWV boardwalk view studio for Dec 7 to 13 at 8:00am this morning. I was a little nervous since I saw the days before were soldout when I checked yesterday.

I like to go around this time not because of the low points but because I love the Christmas season. When my mom was alive, we did it every year but lately I've been doing either Disneyland or Food & Wine in the fall, this will be my first Dec trip since 2009.

Good for you, Debbie! Maybe we can meet up! :banana:
 
Please don't think it's impossible to get AKV value villas without walking. I called on the first day of my 11 month window and got a week. 7 days later and got another week. Then about 2 months later, I discovered I needed another weekend. Had to book one night at Beach club but waitlisted AKV Value villa and it came through. I check in on the 22nd :)
 
I don't disagree with that but curious how it figures in with those who book their home resort while always intending to change to a different resort given the option? Assuming it is still for the same dates they wanted is the fact that is a cancel and rebook enough or would you believe that should require a change fee?
There really are 2 issues to this. One is the cost to the system for such maneuvers and the other, the principle of who should have higher preference. Since your example (if I understand it) is to book the dates desired but try for an exchange to a different resort at 7 months, I am OK with that. Basically I would fall on the other side of the fence compared to someone simply wanting to change their dates, esp someone who is walking their dates. In your example, they are canceling and rebooking as I suggested that I felt was a better choice. Most systems, even with change/cancelation fees, would waive the fees in this situation, esp if the new reservation were the same or more. At least one would require that you had enough points extra to book the wait list above and beyond the current reservation then reallocated if you matched and canceled the prior reservation.

Walking doesn't cost DVC money, so they don't care. Extra member services time is charged to dues. Just like they never changed the day by day on the old system.
That's true as long as they can stay within their 12% budget but it does require funds that could be used for other services/enhancements. There certainly is a cost, the only question is who it's paid by.
 
Be careful of what you ask for, because the only way to prevent walking reservations would be to change the rules and put new restrictions on booking and cancelling.

DVC doesn't have a history of being subtle when they change rules to solve a "problem." An example of DVC adding overkill rules is the cumbersome one-transfer-per-year rule that we all need to live with now. (A rule, by the way, that doesn't even seem to have curbed the practice they were supposedly addressing.).

The one transfer rule per use year was not new when instituted in about 2007. That in fact was the original DVC rule that lasted into the 2000s. The rule allowing unlimited transfers was more or less an experiment that lasted only three to four years and was put to death in DVD's efforts to curb professional renters. It is hard to say what the total impact has been on such professional renters from returning to the old rule. Close to the time when DVD reverted back to the old transfer rule, it also adopted the rule that there would be a presumption that you were a professional renter if you made more than 20 reservations in a year. My sense is that the combination of those two changes has resulted in a lot fewer professional renters than there were before and particularly greatly decreased the number of predatory holiday reservations made by professional renters who, when they could accept unlimited transfers and could make an unlimited number of reservations, made a very large number of holiday reservations exactly 11 months out so the time could be rented for a premium.
 
Was TT our guide and he pointed out 70% of DVC villas in AKV are Savannah views with that fact in mind It makes more sense why the availability of SV rooms is so constrained.

I think walking has had some influence but I think the bigger influence is simply the lack of low priced inventory.


But you would think if that was always the case, that it wouldn't show the very next night was available. Then when you got on the next morning first thing, it was gone, but the next day was available and so on and so on. You would think that a couple of nights past your booking window would also show unavailable. Like you, trying to figure out how this could keep happening day after day is making my head spin.

Standard view seems to have good availability and it's not a big points difference. I just prefer the value rooms over the standard rooms because the locations are better since DVC reclassified the standard views into the bad savannah views. Seriously - my last 3 standard view studio bookings have resulted in us being in some of the last rooms on the north bead. Twice - it was the very last room, right next to the grand villa and the exterior stairwell with all the fire hose equipment. :eek:
 
Walking doesn't cost DVC money, so they don't care. Extra member services time is charged to dues. Just like they never changed the day by day on the old system.

DOING 1-2 or 5 cancel re-books sure does cost members something... not DVC, but our dues.
 
I understand the frustration with others walking reservations; BUT it is a consequence of allowing a member to book up to 7 nights at once on the day they are able to book day #1.

Before that policy was in place, to get 7 nights in a row for a coveted room type, you had to call every day right as MS was opening, and often you'd end up having to wait list one or more days in the middle of your reservation, and those waitlists might never come through. IMO, that was worse than the current situation of being able to book or wait list up to 7 days on the first day of your intended stay.
 
I was thinking that they could prevent walking by instituting a rule that you couldn't change a reservation for a set number of days (say 3 or 7) from initial booking. Then the only way you could really walk the reservation is if you were sitting on an enormous amount of points. But for a category like AKV-value or concierge they may not be enough availability for someone to walk even if they had enough points.

No matter what the system, people are going to find a way around it.

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OP here with an update:

Today is the day that I needed to start my true and actual 12/7 reservation for an AKV Value Studio. Per my initial post, for the last 2 weeks I have been monitoring and considering "walking" it myself - with no luck EVER. I could not believe it when a value studio was still available at 7:30 a.m. EST this morning. :thumbsup2 Of course, I booked it. I even checked again an hour later and it still showed available, but by 9:00 a.m. the first day was sold out. Hope everyone has this kind of luck, the good part, not the bad part.

I really don't think my issues had anything to do with "walking" after all. I think there is a computer glitch that makes it look like the next day there will be availability, but there really isn't. If it was "walking" then it seems like every now and then it would show a few days past the opening date.

I admit, while happy about my luck I am feeling a little bratty about whining. :rolleyes: BUT, I have sincerely enjoyed all the conversation this created. I've never started a thread that lasted this long. :laughing:

I am very happy you got what you needed!:yay:
 
I understand the frustration with others walking reservations; BUT it is a consequence of allowing a member to book up to 7 nights at once on the day they are able to book day #1.

Before that policy was in place, to get 7 nights in a row for a coveted room type, you had to call every day right as MS was opening, and often you'd end up having to wait list one or more days in the middle of your reservation, and those waitlists might never come through. IMO, that was worse than the current situation of being able to book or wait list up to 7 days on the first day of your intended stay.
It isn't really the 7 days at a time that causes the issue but rather the fact that they allow to drop and add to an existing reservations without canceling. The reason for 7 days at a time (many do 14) is that with the old system there were times for high demand options when you'd get some days and I'd get others and we'd both be wait listed for what they other had. I see 7 days at a time (even 14) as a win win.

DOING 1-2 or 5 cancel re-books sure does cost members something... not DVC, but our dues.
In the long run probably but not directly. DVCMC's pay is a fixed % of the rest of the maintenance fee and this would fall on them. It's likely the original change was related to internal costs at least in part.

I was thinking that they could prevent walking by instituting a rule that you couldn't change a reservation for a set number of days (say 3 or 7) from initial booking. Then the only way you could really walk the reservation is if you were sitting on an enormous amount of points. But for a category like AKV-value or concierge they may not be enough availability for someone to walk even if they had enough points.

No matter what the system, people are going to find a way around it.

Sent from my iPhone using DISBoards
People will utilize any areas they can to their advantage and I think that's fine as long as those options are POTENTIALLY open to all. As I've stated, philosophically I believe that one on a wait list should come ahead of one wanting to change their dates but I can see both sides of the issue. I don't believe your change would work very well or be feasible unless that cut off were the 7 month window. IMO, it's really all or none. My vote, every change is a cancelation and rebooking plus a separate call or online activity. I do realize that's not absolute either unless they pull those reservation out of service until the WL is checked. I think any time you try to micromanage to cover a specific situation alone, things never work out as intended.
 
We are owners at AKV and I have been able to get a ressie in a value one bedroom or studio every single year we have owned DVC right at the 11 month mark, even multiple studios, no walking necessary.
 
....(snip)..... My vote, every change is a cancelation and rebooking plus a separate call or online activity. I do realize that's not absolute either unless they pull those reservation out of service until the WL is checked. I think any time you try to micromanage to cover a specific situation alone, things never work out as intended.

FWIW, I do not think most here agree that the waitlist should come ahead of reservation modifications.

I'd hate having every change be a cancel and rebook. I often book an extra night at the end and/or beginning of my reservation so that I can get better airfare.

Rather than cancel and rebook, I would prefer a fee to make date changes. That would stop most if not all walking and still allow reasonable changes to the dates.

Personally, I do not consider walking to be a problem worth solving at this time. I agree with you that the proposed fixes are much worse than the problem.

Walking is only necessary in a very few cases and even with walking in those cases, no one is getting shut out of their home resort if they book at 11 months. They may not get a concierge value or standard villa, but there aren't enough of those for everyone who wants one to have one, anyway. Someone will always lose out.
 





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