Anyone else having problems logging into MDE? - RESOLVED

[piperdown]

I haven't been able to log into the website since early yesterday. Keep getting "Sorry, the Email or Member Name and/or Password do not match any in our system."

I've tried resetting my password, but then get "We're sorry, we are unable to retrieve your security questions at this time. Please try again later or use the Reset Password by Email option." But when I click that option, nothing happens.

I guess I'm going to call during my lunch break, but wondering if anyone else is having issues.

 

[erionm]

I haven't been able to log into the website since early yesterday.

I'm not having any issues logging on to the MDE website.

 

[piperdown]

Just a glitch, I guess. Tried with my username, instead of my email address and it worked!

Checked my account information, nothing had changed. All reservations were there. Logged out and tried logging back in with email address, and now that works as well.

Just glad I didn't have to wade through Disney's IT department.

 

[ajwolfe]

This happens to me every so often. Usually if I try several times in a row, it will finally work or if I walk away from it and try again later it will work....Just some weird glitch I'm assuming.