Anyone booking ADRs onlline this morning??

luvallprincesses

DIS Veteran
Joined
Aug 12, 2009
Messages
1,350
I keep getting error messages...just me or anyone else? I have had to put my resort reservation in 15 times and logged into my account (which already has my resort ressie in it) another 15 times. Then I am told what time is available and when I try to confirm, Error Message 500. Help anyone?
 
I keep getting error messages...just me or anyone else? I have had to put my resort reservation in 15 times and logged into my account (which already has my resort ressie in it) another 15 times. Then I am told what time is available and when I try to confirm, Error Message 500. Help anyone?

Me too...

Waiting for the phones to open up.
 
Also, it is only affecting my +10 days. I was able to book resies for my arrival day...the 180 day.
 
I was able to book all my ADRs this morning at 6:05 am on line. I got that error on my last two and just went back to the restaurant page and picked again and they went through. Try again, maybe it will work.
 

Interesting...I wasn't trying to book anything for Fri the 25th because we arrive later, but trying for breakfast on the 26th (and anything and everything else for the next 10 days) - so frustrating! That makes sense because it was my resort reservtion that seemed to start the loop when it recognized that I was booking +10 days out and my resort reservation suddenly isn't "there" anymore and has to be continually researched. So frustrating!!
 
I was able to book all my ADRs this morning at 6:05 am on line. I got that error on my last two and just went back to the restaurant page and picked again and they went through. Try again, maybe it will work.

Piglet33...which browser are you using - Explorer, Firefox, or Chrome?
 
It couldn't find my ressie at first either (that started last night), then I refreshed and they were there. Try associating your ressie with your dates again and try again. I had to do that for my last two but got it to work. All in all it only took me about 5 minutes to book 6 ADRs.
 
Waited until 7 am and made all reservations with a CM in 10 minutes at the exact times I was hoping for. I am now downloading Chrome for all future use!
 
Yesterday, each time I tried to book what it offerred me, it kept telling me I had been idle too long (I hadn't), so I had to start over. So....I had to actually call.
 
I got an error meassage first time but second time it said confirmed and when I checked my reservations it wasn't there I had to put in confirmation number and then it showed up. Because we're not on site we have to book day by day and today is first day it's worked!
 
Typically, a 500 error isn't strictly browser related, but rather server related. We most commonly see the "500 Internal Server error" which is just a generic "something's wrong" type of thing. The cause could be pretty much anything, but is seldom client-side. However, a bad server-side script, or a server-side script reading a bad header or cookie, could potentially lead to the same error.

The more common errors we see, which have the symptoms of multiple logins are due to client-side cookies. These can be handled (and 99% of the time remedied) by clearing your cache (you can Google for specific directions pertaining to your browser of choice). Using a different browser (especially a seldom used one) also works as these cookies are stored specifically per browser, so it acts just like clearing the cache.

We see this situation often, and people always recommend changing browsers, but what we see is that they all recommend different ones :p, all of the 4 major have been faulty and the solution, which leads me to believe that it's the cache of each moreso than the browser engines themselves.

So, all of this is my very long winded and overly technical way of saying that if you're having issues, the first thing to do would be to clear your cache, and that should solve most of them.
 
or...wait until 7 am and call :) I guess I'm due for a good cleaning out of cookies anyway, but this is definitely the first and only site for which I have had a problem!

Actually, I've booked ADRs online every prior vacation since it was implemented and never had any issues before so my percentage was 100% success until this morning. Not a bad overall percentage.
 
has anyone tried to book for candlelight processional yet? The website gives the impression you can book it from 180 away from the date you want. I might be reading that wrong though.
 
When we have done a Candlelight processional in the past, I think remember booking it 180 days out. We aren't going to do it this year (4 year old who is too impatient) but dinner at LeCellier followed by a Christmas narration :santa:by Steven Curtis Chapman was an amazing night.
 
Luv Steven Curtis Chapman. Found his story by accident through youtube it's so sad but Cinderella is an amazing song. Candlelight processional with him as narrator must have been so good :)

Also I might try ring them on 180 days from our Epcot day to see if we can book now.
 
Petals - I see you are arriving one day before us - on Thanksgiving day? Where are you staying?

We did the CP the winter before Steven's child's death. It was so very sad. I have his (or is it his wife's?) book on my reading list for the summer...I don't think there can be anything worse than losing a child, and I look forward to some inspiration from their story. I couldn't believe he was back for the CP his usual dates the very next Christmas after the accident to narrate again. That's some amazing faith.
 















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