Southern Pirate
Mouseketeer
- Joined
- Feb 12, 2018
- Messages
- 183
My daughter and I have been taking Disney cruises since she was 5. We went on an alaskan cruise with another cruise line and my then 6 year old said she would never take another cruise again unless it was Disney. So as you can imagine being a single dad that is what we did. After meeting a very special lady, she talked us into going on another cruise with the other cruise line. Needless to say we were even less impressed on this cruise. After I married the special lady, I wanted to show her what she was missing by cruising on the cheap cruise so I booked us a Disney cruise concierge level. The excellent Disney service started long before we boarded. We received calls from the onshore concierge team about our up and coming cruise. They were extremely helpful with planning every activity we were interested in doing. At the last minute, I developed and injury which required me to use a wheel chair. All the plans then changed. So we asked our older daughter to join us on the cruise to help push the wheel chair. We contacted the onshore concierge team again and informed them. NO PROBLEM is what they said and took care of all the changes. Upon arrival that the terminal we were immediately directed to the concierge check in desk. After spending about 10 minutes checking in (that included the wait in the extremely short line) we were directed to the concierge seating area to wait to board the ship. We did not know what time to arrive at the terminal so we were there at about 11 am and on board before 12. During boarding of the ship, we were announced and then escorted to the concierge lounge. There we met our concierge team and they went over our itinerary. They also informed us that they would handle any and all requests and or problems that should arise during our cruise. We enjoyed light sandwiches and drinks while we spoke and then were shown to our stateroom. Now at this time I had overly impressed my new bride as well as our 2 daughters. My youngest daughter, who was now 9, wanted to know why this was the first time traveling like this. At this point, I was using a wheel chair but only when I was too tired from walking with a cane. Most of the shore excursions, I stayed on the ship while my family went ashore. We would meet somewhere onshore at a predetermined time and walk the shopping areas. The day before we were to arrive at castaway cay, I was talking with one of the concierge staff about how much I liked fishing and was disappointed that I had to cancel the fishing trip I had booked because of my injury. He asked if I still wanted to go and I said yes but they were all booked up. In about 30 minutes he had tickets for me and my daughter to fish. We arrived at castaway cay and disembarked the ship to find a golf cart and driver waiting for us. He drove us the short distance from the gangplank to the charter boat and informed us to call him when we needed a ride back to the ship. It was a great day fishing with just my daughter and I. Our last night we were given a time when to disembark and were to meet up with our luggage. After a great cruise we thanked everybody and went home. I was on the way home I was informed that from now on we would be sailing concierge. I put up a fight (just for show) but it is really worth the extra money. This year we are taking our grand kids on their first cruise. Our 2 year old can't wait to get on the "DIZ BOAT". She is trying her hardest to get potty trained so she can enjoy the pools. (great motivation). We watch you-tube videos of the activities but the one she loves is the 2 Disney ship blowing the horns. I have a feeling this if I tried to book a Disney cruise without concierge, there will be a mutiny. If you are on the edge about whether or not to go concierge my suggestion is do it. It will be the greatest cruise you have been on, the concierge team will make sure of that.