I tried on my husband's PC too and it didn't work. When he gets home I will see if he has any ideas.
Lisa, I have heard that if the child is discreetly in Pull-Ups and doesn't do "number two" in her Pull-Ups, then she can go in the club. Is she a very scheduled person? I know that some kids go "number two" every morning or every night, so you would know when to have her with you, and when she can go in the club. Just a thought...
We are going to request that our son (2 months shy of 5 when we cruise) be allowed to go into the 5-7 group. He was 2 months shy of 4 when we last cruised, and we found that even then he would have been better in the lab then in the club. I found the club activities too babyish for him. He has gone to Montessori school since he was 2.5, so he is used to being with older kids and used to being taught during the day. The club was more play, and the lab had some educational sessions (which he prefers). Hopefully they will allow him in the lab. Others have told me that it should not be a problem, and that he will be put in there on a "per day" basis, and as long as he can keep up with the others and doesn't cause problems, they will let him stay. We are crossing our fingers!