In my opinion, Southwest never had great service or fares flying from/to Indianapolis. When there was ATA, we used them, then Airtran. Two weeks ago, I was making a trip to a medical conference in Anaheim. My original flights were booked through Denver to get to SNA, to through LAS. SNA is about a 45-minute flight from SNA, and LAS to IND is about 3.5-4 hours. To be perfectly honest, I preferred changing planes in Denver because that very nearly split the trip into two equal parts. The layover in LAS was also short. On the way to California, the plane just stopped in LAS. I barely had time to get off the plane and go to the restroom. They were already boarding the flight by the time I returned to the gate. Somebody decided that they wanted my original seat, so, I had to retrieve my computer bag from around their feet. (I know, some people are just stupid; I wonder if the fact that there was a bag under the seat in front of them fired any neurons in their brain). The seat directly behind my original seat was open, so, I just took it. In my experience, it isn't quicker to board on Southwest. On my recent flights, it took a very long time because there was no space for carry-ons for the last boarding passengers. Of course, some people were boarding with more carry-ons than I had checked in luggage for my week long conference. On my return trip, some woman boarding late dropped her carry on to the man sitting in the aisle seat, I guess because it was too heavy for her to lift, and there wasn't enough space. I know, I know, we should only carry on as much as we are able to lift above our heads, but, it has been rare that somebody hasn't offered to help me if I wanted to use the overhead bin. And, the layover on the return flight to IND was even shorter. I was afraid that the plane would be delayed in SNA, and then I would be stuck in an uncomfortable position for the 4-hour flight to IND. But, fortunately, that wasn't the case. So, it just gets worse and more expensive.