Until a couple of months ago I would have cheered for M&S
We needed to claim, last year, for a flight delay and medical costs for DD, and had the cheque, in hand, within a week
They have, however, apparently changed underwriters this last 12 months (now AXA I believe) and I resorted to claiming for my emergency dental treatment through my Westfield subscription as M&S wanted me to get a letter from my GP regarding my dental treatment (cost of £30 before I even started) .............................my GP has never seen my teeth.....!
We haven't re-newed our M&S policy
DH had a great quote from Help the Aged this last trip - despite the fact he has a long standing, medical condition
M&S wouldn't even consider covering him, even though they did so last summer
