On my other thread asking how long it takes to arrive some mentioned they got the dvd, others said they got a video tape.... where on the request form did it ask you which one you wanted? I don't remember seeing it, or do they just send you both?
When I ordered it the end of last year I don't remember if there was a box you checked for tape or dvd. I just filled it out and received a dvd week or so later. I think they are sending Dvds becasue I think thats what the majority of the people have dvd players now a days. I may be wrong some one can probably clarify some more. I think you can also call up and request too.
Where are you asking for DVD? I've checked and re-checked the form, but cannot find anywhere to designate DVD or VHS. I have an old VHS, can't even remember where it is, I've been wanting the DVD. So, I went to the disneyworld.com site to request, and hopefully, I will get the DVD!!
It's weird. Sometimes it will ask you for DVD/VHS preference, other times it won't . I know because I ordered a DVD, got a video. Unfortunately, I don't have a VCR. Went to order another one. Didn't have the option. Went on later, had the option. Still got sent the VHS. 4 VHS's later, I finally got the DVD. I guard that thing with my life now. Scared to let anyone borrow it. They don't know what I went through to get it!!
I believe this may be an issue of supply and demand. While Disney gives you a choice of VHS or DVD, whether you receive the DVD depends on if marketing has it in stock. I requested a DVD and received VHS. A travel industry friend informs me that Disney's travel agent only website is currently showing the DVD as 'temporarily out of stock.' You may want to try ordering again in a few weeks.
Of course you can always check out eBay. I'm sure someone is selling their freebie DVD over there.
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