Annual dues balance vs credit

[D-Trick]

The credit on my annual dues balance says it will be applied to next year's dues.

I recently added on direct and am in the process of paying the prorated 2021 dues. When I tried to pay the full remaining balance, it alerted me of my credit. I therefore only paid the value of balance minus credit which correctly showed zero remaining.

However when I go to my annual dues home page, I still have a remaining balance due (equal to the credit on the acct). The credit still shows.

Should I just make an add'l payment for the remaining balance? TIA

 

[CarolMN]

Don't pay more now. Give the website a few days to "catch up". If it doesn't correct itself, send Member Admin an email. Don't think MA is taking calls just yet.

 

[Sandisw]

I agree with Carol. Wait a few days. If it isn’t a huge amount, I might just pay it as we are only a few months out from when you will pay 2022 dues anyway.