We just got back from our first WDW trip with a stay at Poly and Port Orleans Riverside a couple days ago. We LOVED the access to the monorail, that was worth staying there, imo.
I will say that when we checked in on the 22nd, the construction in front, under the monorail and at check-in was VERY VERY loud almost every day we were there. The workers all had ear plugs in and it made it quite difficult to check-in, and when we wanted to check our bags with bell services to go to the park while waiting for our room to be ready, the front desk actually told us to trek back to our car since that would be "easier" than using bell services. (It really was THAT loud.)
They did say that they were booked full before we got there and during our stay - I know some mentioned that it was dead quiet during their stays - that was not our experience - it was a busy place!
I had ordered an
Amazon Pantry box sent to the resort - it arrived the day before us, but nothing prompted them to tell me about it... they did have it when I asked about it, though.
I read so much on here about the special care the workers provide at Poly. I didn't know what to expect, but I'll admit I didn't see anything special, though at PORR the housekeeping always did fun things with the kids stuffed animals, towel animals etc - nothing like that at Poly.
We had a standard view room in Aotearoa. We requested a balcony, and had a lovely 3rd floor room with a view of the monorail, which was a hit with dh and the kids. DH and I enjoyed reading on the balcony while the kids fell asleep.
The beds were very comfortable and my kids appreciated the fold down couch bed so they didn't have to share. I really appreciated the large size room.
We watched WISHES from the GCH second floor one night - mainly b/c I couldn't figure out where an open beach was in time. There are A LOT of walls around the resort. A LOT. This didn't bother us much as we were in the parks from 9-9/10 each day. But some might be put off.
We never used the Blizzard Beach access - the hours of 10-5 are prime park hours! We probably would have used the pool in the evenings if it had been open, though.
My dh and kids all thought the PORR was the "deluxe" of the two hotels (though the beds were not as comfortable and the room smaller) but with the monorail access at Poly, it still won in my book.
Overall a good stay, but nothing special other than the monorail (which is a BIG deal, imo).
Thanks to all here who helped provide info to make our trip successful!