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- Jun 7, 2005
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- 9,106
A little more info on the new pilot program at All Star Music and BC&YC.
This program will last only through September (1 more month)but if All Star Music and YC&BC (which also have a simular program ) get enough positve feedback they may expand this this program to all of the resorts! Yeah. So anyone is going to All Star Music or BC&/orYC please fill out the surveys which are at the front desk. Please be honest but please fill them out.
I was told they are getting the results from those surveys the next morning and actions are immediately being taken to correct problems or congratulate succeses.
I spend a lot of time on the resorts board reading and posting and I have read a lot of positive posts from guests who have stayed there since the pilot program in June. Besides the games and movies many have stated how clean the grounds are , how many CM's they see around the grounds, and how friendly the staff is.
I first read the pilot program at the moseplanet website in June of this year.
(2007)
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From this website:
http://www.mouseplanet.com/articles.php?art=wd070618mg
As we noted on last week's MousePlanetWatch news podcast, We've gotten a couple of reports about the "something special" that we were told to keep our eyes out for at All-Star Music and Yacht & Beach Club. At All-Star Music, we've heard that folks have found karaoke sessions for dance parties near the pools, a nightly movie by the Calypso pool and in increase of staff to make it easier for guests to find assistance. ......
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There will also be CM's in the parks which will ask guests to fill out surveys. They are usually in the parks from about 8-10 A.M. and try to interview about 30 guests a day who will take the time to answer the surveys.
I think it really is more pleasant to have your room ready at check in than to have to wait until wait late afternoon. I hope the new pilot program is continied and that it expanded to other resorts.
If anyone wishes to contact Disney the addresses are:
Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040
wdw.guest.communications@disneyworld.com
Let's let Disney know we like this new program and we want it to continue and expand to the other resorts as well!
Thanks ........And......
Have fun at Disney!
This program will last only through September (1 more month)but if All Star Music and YC&BC (which also have a simular program ) get enough positve feedback they may expand this this program to all of the resorts! Yeah. So anyone is going to All Star Music or BC&/orYC please fill out the surveys which are at the front desk. Please be honest but please fill them out.
I was told they are getting the results from those surveys the next morning and actions are immediately being taken to correct problems or congratulate succeses.
I spend a lot of time on the resorts board reading and posting and I have read a lot of positive posts from guests who have stayed there since the pilot program in June. Besides the games and movies many have stated how clean the grounds are , how many CM's they see around the grounds, and how friendly the staff is.
I first read the pilot program at the moseplanet website in June of this year.
(2007)
---------------------------------------------------------------
From this website:
http://www.mouseplanet.com/articles.php?art=wd070618mg
As we noted on last week's MousePlanetWatch news podcast, We've gotten a couple of reports about the "something special" that we were told to keep our eyes out for at All-Star Music and Yacht & Beach Club. At All-Star Music, we've heard that folks have found karaoke sessions for dance parties near the pools, a nightly movie by the Calypso pool and in increase of staff to make it easier for guests to find assistance. ......
----------------------------------------------------
There will also be CM's in the parks which will ask guests to fill out surveys. They are usually in the parks from about 8-10 A.M. and try to interview about 30 guests a day who will take the time to answer the surveys.
I think it really is more pleasant to have your room ready at check in than to have to wait until wait late afternoon. I hope the new pilot program is continied and that it expanded to other resorts.
If anyone wishes to contact Disney the addresses are:
Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040
wdw.guest.communications@disneyworld.com
Let's let Disney know we like this new program and we want it to continue and expand to the other resorts as well!
Thanks ........And......
Have fun at Disney!