All I could see was a tree with my "waterview" room

[Selket]

I got an AP rate for a water-view room at CSR for a conference we attended last week. We checked in at 4 a.m. or so (long story - delayed flight) and I noticed the next morning that ALL you could see out of the window was a tree. Not a palm tree but a big full leafy tree! Had the tree not been there we could have seen the lake but really you could not see any of it due to the tree.

I called maintenance and asked for tree to be cut down but they never came But seriously....why do they charge you more to look at a tree and call it water-view? There seemed to be other rooms around the corner from us that had trees blocking the view of the lake. Is this common at WDW - to charge you for water view if your window faces the water despite what your actual view is? Just curious!

I won't book a water-view again! At least unless I want to look at a tree! I can just imagine paying all that extra at some place like the Poly for a lagoon view and then opening the curtain just to look at a tree!

 

[chamonix]

I have been in a room at the Poly (Hawaii concierge building) that had a view of a palm tree. Nothing and I mean nothing could be seen except palm tree--it completely filled the view. It wasn't my room, but if it had been, I would have gotten a desk/concierge CM (or a manager if need be) to come up to my room to see the view and then ask them to change the pricing of that room to garden view--or to move me if possible. Unfortunately they were completely booked up at the time and my friends couldn't move from that room. I do think if a room is booked as "Lagoon view" it darn well better have at least a partial view of the lagoon. Note--not a castle view--but an actual lagoon view.

 

[*Fantasia*]

That's funny. You should have just chopped the tree down yourself when no one is looking! Late at night might be better! What if I end up getting that room... now what? I am not very good with the saw.

 

[Boardwalk Tigger]

You should contact Disney and tell them ( not the hotel at this point). I paid for and stayed at the BC waterview concierge a few years ago. I had only a view of a large tree. I tried to get a better view but all of the rooms that were available had this view as there were several trees. I emailed a disney representative and told them that they need to either cut down the trees or change the room category as they are NOT waterview rooms. What a shock I had when we returned to the BC to actually see that they were cutting down those very trees.

 

[Selket]

Maybe I should change the title of the post to "If you have waterview booked then pack your saw"?

 

[mkymouse4ever]

We had that view at the YC last time there too. The front desk wasn't too helpful either. They finally agreed to move us the "next day" because I told them I expected to pay for a std. view otherwise. You could only see something else if you got down on the floor and looked out it was ridiculous. I noticed on our last trip, we walked through the YC they to had "thinned" the trees in this area! We where located 3rd floor right over the back entrance from the lobby. The trees where in a line going down the walkway, the 1st was right up to our balcony almost and filled the whole view.

Mky

 

[Aimeedyan]

That's deceptive marketing, IMO. Did you take it up with the front desk when you realized where you were? I bet they were booked being peak season... how frustrating!

I would DEF take the time to contact Disney about it - if those rooms don't see any water, they shouldn't be called waterview.

 

[TDC Nala]

this is why I would never book a water view at a moderate. They consider a corner of the swimming pool to be "water view." Besides, in a moderate there is no balcony and I would keep the curtains closed most of the time because of the outside walkway.

 

[epcotfan]

I agree with TDC Nala. It isn't worth paying for a waterview room at a mod since you don't have a balcony and their are walkways in front of the rooms.

 

[Buzz2001]

I got an AP rate for a water-view room at CSR for a conference we attended last week. We checked in at 4 a.m. or so (long story - delayed flight) and I noticed the next morning that ALL you could see out of the window was a tree. Not a palm tree but a big full leafy tree! Had the tree not been there we could have seen the lake but really you could not see any of it due to the tree.

I called maintenance and asked for tree to be cut down but they never came But seriously....why do they charge you more to look at a tree and call it water-view? There seemed to be other rooms around the corner from us that had trees blocking the view of the lake. Is this common at WDW - to charge you for water view if your window faces the water despite what your actual view is? Just curious!

I won't book a water-view again! At least unless I want to look at a tree! I can just imagine paying all that extra at some place like the Poly for a lagoon view and then opening the curtain just to look at a tree!

You should have complained. If you paid for a waterview, then you deserved to get a waterview room. Maybe when the resort opened the tree was small enough but now needs to be trimmed, removed or the room needs to be reclassified.
__________________

 

[Dislifer]

As a previous poster replied, I had an experience at the Polynesian. I was in the Hawaii bldg. and paid for lagoon view which is also a view of the castle. We got in late but the next morning I realized all I could see was a tree!!! No Way!!! Not for the $ I was paying, so I did say something and was moved. The only room available was a smoking room...yuck. If I had to do it again I would have asked to simply been reimbursed the difference to whatever a garden view costs.

 

[Tigger_Magic]

Hotels are generally very flexible in defining what constitutes a "view", be it waterview, oceanview, etc. "View" does not guarantee you will have a completely unobstructed, full front view of water, ocean, etc. In some cases, the view could be partially or even 99% obstructed. It may be that when the room was built you could see the water, but now vegetation has grown (i.e. the tree) to obstruct the view. Hotels don't reclassify those rooms because of that. In some cases, you may have to twist, turn and bend to see water, ocean, etc.

That's why it's always a good idea to ask if the "view" is that important to you.

 

[webray]

Same thing happened to us at Yacht Club. We paid extra for a water view room (lagoon) and all we could see were the big trees in front of the window. This room had a great view when the resort was new and the trees were still little..now, not worth paying the extra for.

 

[skiwee1]

We booked two waterview rooms at the CBR years ago. The only way we could see the lake was to stand on a chair in the room. The lake grasses were so high that you could not see a thing.

 

[goofy4tink]

Nope, I don't ask for waterview rooms anymore either. Learned that lesson at POR!!! The first time it was a view, blocked by trees, of a quiet pool in AB. Second time was in Magnolia Terrace and we had a peek of the river. You had to go outside the room and hang over the railing though!! When I book preferred/water view at BWV I have gotten very nice views but that is a slightly different type system.

 

[stinkerbelle]

this is why I would never book a water view at a moderate. They consider a corner of the swimming pool to be "water view." Besides, in a moderate there is no balcony and I would keep the curtains closed most of the time because of the outside walkway.

exactly - paying extra for any "view" at a moderate is just throwing money away IMO.

 

[Selket]

I booked the waterview room because the standard view was sold out for the AP rates. I still saved money with the "waterview" room rather than paying rack rate for a standard (or my conference rate -we were there for a conference). I have always booked standard view wherever we have stayed.

By the time I realized what our view was we were half unpacked. Overall our location was good for access to the conference center and the main building so I decided not to worry about the view. As others said in a moderate not sure how much it really matters.

I just found it odd that they actually will call those rooms waterview! I guess that happens in many of the moderates. I guess it is a good word of warning to those who book waterview to be prepared to request a new room if you really want to see water!

 

[cherylp3]

I also once got a waterview room of a tree at Dixie Landings.

Cheryl

 

[agnes!]

At a moderate I will *only* book a standard-view room.
I might request a few other things that are important to me on that trip...easy access to parking when I am renting a car (& expect to use it a lot), close to hot tub, etc... Most of my moderate experience has been at the Port Orleans resort. At PO-FQ, you can be a looooong way from the food court if you get some of the waterview(Sassagoula River) rooms that are at the edges of the resort. AT PO/R, you could also have that more expensive waterview (pool or brown river water!) and have a ten-minute hike to the food court. I'd rather be close to what's important to me that particular time - food court, hot tub, parking, bus stop, etc. Some of the rooms that Port Orleans(both Riverside & French Quarter) classify as waterview are not as desirable to me because of their location within the resort. And, by the way, the views from the PO garden-view rooms are usually very lovely. One of the first times we booked at Port Orleans/FQ, we didn't realize that waterview could be the river *or* the swimming pool. I'm also with TDC Nala on this one...there is a walkway right outside the window. How often are you really going to be in your room, relaxing & admiring your "view" with fellow guests strolling by all the time, anyway?

agnes!

 

[Traveliz]

I have been in a room at the Poly (Hawaii concierge building) that had a view of a palm tree. Nothing and I mean nothing could be seen except palm tree--it completely filled the view. It wasn't my room, but if it had been, I would have gotten a desk/concierge CM (or a manager if need be) to come up to my room to see the view and then ask them to change the pricing of that room to garden view--or to move me if possible. Unfortunately they were completely booked up at the time and my friends couldn't move from that room. I do think if a room is booked as "Lagoon view" it darn well better have at least a partial view of the lagoon. Note--not a castle view--but an actual lagoon view.

I know EXACTLY what room you are talking about and I personally think that room should only be used as garden view. We had the room for a half a day our first visit - fortunately the room had other problems (at the time) and they found it easier to move us. I was shyer then about asking for what I want but I know I would never accept that room again as a LAGOON VIEW! It would be great for someone studying horticulture up close.

Liz