California Wildfires
Due to the California wildfires, we are allowing flexible accommodations for the following cities and dates:
Friday, November 9 - Sunday, November 25
- Burbank (BUR)
- Long Beach (LGB)
- Los Angeles (LAX)
- Oakland (OAK)
- Ontario (ONT)
- Orange County (SNA)
- Sacramento (SMF)
- San Francisco (SFO)
- San Jose (SJC)
Customers who are holding reservations to/from/through the cities listed above on the corresponding dates, may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our
accommodation procedures) without paying any additional charge.
Customers who purchased their itinerary via
Southwest.com or our mobile app are eligible to
reschedule their travel plans online or from their mobile device.
Customers who did not purchase a ticket via
Southwest.com can call 1-800-435-9792 to speak with a Customer Representative.
Customers in the U.S. scheduled to travel internationally must call 1-800-435-9792 to speak with a Customer Representative for assistance with rebooking.