Alamo--the good and the bad

[maps]

hi all
i just rented from alamo 2/25/04 - 3/6/04 for 10 days, full size car, using sam's club discount/coupon, quicksilver $223 total

these are some of my observations and comments:

the good:
1. best rate i could find
2. onsite
3. QUICKSILVER--it was a life saver!

the bad:
1. arrived on wed at noon and the line was horrible! at least a
1 - 2 hr wait.
i was the only one in the quicksilver line and was taken care
of immediately. i felt bad for everyone that was waiting (well,
not bad enough to stand in their line!)
2. pushy sales lady:
1. "do you want basic or premium insurance?"
2. " we'll fill the gas for you, it's not expensive"
3. "how about an upgrade? you'll never fit in a full size"
3. the worst part: she refused to accept my coupon
i had the reservation confirmation printed out and it was all
legit(i wasn't trying to get away with old codes or anything)
and she refused. had to call a manager who "did me a favor"

her rationale was that the online reservation should not have
accepted my coupon (but it did) and i should have called to give
the coupon code over the phone (which i also did)

Bottom line: convenient because it's onsite, inconventient because of the long lines.

i'll only rent with them again if the rate is great and i can use quicksilver

 

[mom_rules]

Thanks for the info-I have a reserv with them for 10 days over Easter (ouch)-also have Quicksilver number-but no card yet-will this be a problem?

 

[maps]

i didn't have a card either. i just had a printout of my quicksilver number confirming that i was a member and it wasn't a problem

 

[mom_rules]

Thanks again-just what I needed to know!

 

[kilee]

How do you become a memeber?? We reserve with Alamo a lot maybe this would be beneficial.

 

[GAIL HAYDEN]

Originally posted by kilee
How do you become a memeber?? We reserve with Alamo a lot maybe this would be beneficial.

It is on the website under business travel. Follow the blue links.

 

[kilee]

I did the search here and found the corp code. I registered. Only it didn't issue a number. It said it would be forwarded to my email within 5 days. So, it will come in handy for future use. Just most likely not tomorrow.

 

[GAIL HAYDEN]

Originally posted by kilee
I did the search here and found the corp code. I registered. Only it didn't issue a number. It said it would be forwarded to my email within 5 days. So, it will come in handy for future use. Just most likely not tomorrow.

Try logging in with your user name and password now and see what happens.