Alamo claims I damaged their car

[DisneyBamaFan]

Thanks to all who have posted. I have been a Hertz Club Gold member for years, but have been thinking about using National (one of my company's other "approved" vendors). I think that I will just stick with Hertz.

 

[DebbieB]

One time I rented a car from National. It was pretty new, I quickly looked it over in the garage (dark) and thought all was OK. We stopped at a gas station to get some drinks and when I came out I noticed there was a large scratch on the back right and part of the tail light was broken! So I called National immediatlely to report it, saying I just picked it up and just noticed it. They said OK, mention it when I return it. When I returned it, they refused to give me the receipt in the garage, they said I had to go to the counter to report it. I had to fillout a damage report, I repeated the above, saying I did not do it. I never heard anything more from them, so I assume they had it on record already.

I also had an incident once from Avis with the gas. I picked it up at a Hilton Hotel in Glendale CA. The car was parked in the garage. I didn't notice the gas gauge until I got out on the freeway, there was only about 1/4 of a tank! Yikes! I had to drive to Orange, I figured I had enough gas to make it there. I was afraid to get off the freeway to look for a gas station. When I got to Orange, I found a gas station first thing. I was returning it the next day so I didn't want to put a full tank in it. So I put enough to get it to about 3/8, figuring what I used the rest of the time would take it back to 1/4. I returned it at SNA and told the attendent, he said I should have called as soon as I noticed it. Plus the mileage was wrong on the agreement, it said I drove over 400 miles! It was a corporate rental, he ended up letting it go. So now I always try to remember to check the gas gauge and the odometer when getting in.