Alamo car rental and tolls?

[diznee princess]

Be careful using UNi. We came home last Friday. We used a rental and our Uni. Due to a few return issues and getting to our flight I neglected to re-enter our personal vehicle info on the E-pass app until after we were home. Sure enough, later in the week there were 4 new charges on our account for the rental vehicle later on our return day. I spoke to the CFX folks and they said I could email my rental receipt showing return time and they would take care of it.

For Sure! change car info before boarding your plane. Also don't forget to take it with you when you return your car! we go into our rental once and someone else's transponder was on the windshield, we turned it in before leaving the garage and hopefully it was returned.

 

[Spartan86]

Be careful using UNi. We came home last Friday. We used a rental and our Uni. Due to a few return issues and getting to our flight I neglected to re-enter our personal vehicle info on the E-pass app until after we were home. Sure enough, later in the week there were 4 new charges on our account for the rental vehicle later on our return day. I spoke to the CFX folks and they said I could email my rental receipt showing return time and they would take care of it.

Just a follow up - my email to CFX was responded to (twice) same day and toll charges credited on the second day. Great customer service.

 

[hogue_97]

We got down there on 1/1 and the website wouldn't allow me to edit our car info on the Uni. I tried everything, including attempting to call them, but since it was a holiday, I couldn't get any assistance. I'd never seen a system where you could only have one car assigned at a time. Here in PA our EZPass allows multiple cars to use the same transponder; you just move it around from car to car. I ended up getting charged about $20 in tolls after spending $18ish on the Uni. Not a ton of money, but more frustration with trying to make it work and failing.

 

[gharter]

From MCO to Disney, we paid cash last month, (I'm almost positive it was just one toll.)

It depends if you take 528 or 417. I believe 528 is 1 toll, 417 is more, but has off ramps to many stores. It also has off ramps that are non-cash as I recall.

 

[Leigh L]

It depends if you take 528 or 417. I believe 528 is 1 toll, 417 is more, but has off ramps to many stores. It also has off ramps that are non-cash as I recall.

We do take 528 when we've traveled. (At the counter when we asked, they told us as long as we were going to WDW we could still pay cash.) I didn't know about 417, but looking at a map, makes sense.

Good to know for everyone, thanks!