We have really enjoyed our last 2 stays at the AKL concierge (on our honeymoon in September and just recently in January for a birthday suprise trip.) Both times we were on the Savannah facing side of the 5th floor. In September it was a king-bed with day bed, in January it was a 'standard' 2 double beds room.
the CM's that work concierge are amazing. From a speedy check-in to them remembering your name every time you hit the lounge - it's just so completely relaxing.
My hubby worked out all the PS's with concierge while we were down there - we were able to get some as late as 1 hour prior!
We've also been fortunate to take both the Sunrise AND Sunset safaris through the concierge - both I HIGHLY reccommend. They can be hard to obtain - so call as early as you possibly can!
And really - the cappuccino machine alone is worth going back for! hehehe. Love the south african wines they had out, and the dishes/appetizers they had from Jiko/Boma were amazing as well.
Oh - and if you are celebrating a birthday down there - mention it to them. They left the cutest birthday cake in our room on my birthday...complete with party hats, a candle, and streamers. Made this 'big princess' feel special.
My hubby totally spoiled me by taking me here on our honeymoon AND on my birthday...we're totally been bitten by the AKL concierge bug...I think he's planning another trip back for us in the fall!
If you have any other questions - please let me know!