Airtran Credit?

[Michelina]

Does anyone know if Airtran issues a credit if your fair drops? I booked flights from PHL to MCO two days ago at $212 RT and today it's around $184 RT. TIA!

 

[keishashadow]

I've flown AT for years and have asked (a few times ) that my fare be reduced when this happens, i've always been told NO. Unless I'd like to pay the now $60 change fee.

Of course, I 'm sure someone will post with their success.

Have you called CS & asked, good luck!

 

[cbrfan]

I've always received a credit from AirTran when my fares have dropped. It is a credit toward a future flight that's good for 1 year from the ORIGINAL booking date. Not a credit back to your credit card. You can do this only one time per flight. This is the first time I've heard of someone being charged a change fee. The only thing I can think of is that possibly you have to be an A+ Rewards member???? They've never said anything to me about it, but my member number is on the reservation. I sure hope they haven't changed their policy!!

 

[antmaril]

Our fare dropped on Airtran and I was issued a credit for future use.

 

[disneyagain]

I just looked, I too just spent $212 rt (PHL-MCO), the same dates are now $187. Which times 4 is $100 savings, but the flight times are different. The flight I originally booked is higher than $212. My assumption is, If I changed the flight time to the less expensive flight they would charge me the $60 change fee per ticket. If it was my flight, that I already booked, they'd probably issue a credit towards future purchase.....

I'll keep watching, see if my flight goes down...I'm guessing it won't at this point, we're upto $131 for the fight down, but the flight back changed to $84 from $94.....(plus taxes)....

Can I request a credit for the return flight only?

Not sure if I would/could use the credit within 1 year, but you never know....

 

[Michelina]

I've called before in the same situation and have been told no but I thought I saw a post on the boards a few days ago that said they did get a credit. I'm only looking for credit toward a future flight, we always fly Airtran so I'll use it! Thanks for all the responses, I'd be glad to hear of anyone else's experiences!

 

[keishashadow]

I've always received a credit from AirTran when my fares have dropped. It is a credit toward a future flight that's good for 1 year from the ORIGINAL booking date. Not a credit back to your credit card. You can do this only one time per flight. This is the first time I've heard of someone being charged a change fee. The only thing I can think of is that possibly you have to be an A+ Rewards member???? They've never said anything to me about it, but my member number is on the reservation. I sure hope they haven't changed their policy!!

When's the last time you got this accommodation?

They permit the one time change for "voucher'd or reward" travel; with it being good 1 year from the date of BOOKING not the fly-date.

I called today and asked again and was absolutely NOT! Unless I had the type of fare w/pre-assigned seats that a TA would book, etc.

We're reward customers too Wonder if one of the cases where it's up to the discretion of the person you talk to/luck of the draw?

 

[cbrfan]

We received a credit on several different occasions in Nov. and possibly one in Dec. ( We had a couple of trips booked and my sister had one). I can't remember for sure on the Dec. one. But I do know that we've never been refused. I didn't make a flight change, I just called and told them I had a flight booked and that the price had gone down and I'd like a credit for the difference. All of the flight I've gotten credit for were web specials or discount coach. Never booked a fare that would qualify for pre-assigned seating. What I can't remember is if I called the regular 800 number or the A+ rewards number.

 

[JanDave]

I just called AirTran about an hour ago because our return nonstop flight in October from Orland to Detroit dropped from $89/pp to $27/pp. The AirTran rep gave me a $124 credit to use by January 2008. I've done this before last year when our fare dropped in price.

BTW, this AirTran rep also changed our Orlando-Detroit flight to a later afternoon flight (also nonstop) without any hassle.

Jan

 

[Michelina]

Ugh, my flights just dropped from $212 pp to $152 pp! I called and they were able to give me credit towards a future flight. I really appreciated that but I could kick myself for not waiting, lol!