Well, I have flown with them several times. One trip to Orlando they misplaced my luggage and I didn't get it until the next afternoon. Lesson #1: Always CARRY an emergency bag for just such a mishap. Luckily, I was there to visit my sister and we were able to pick up a few necessities at Wal-Mart. Second mishap was the Aug. 2001 Disney trip I planned for our family. We had had a very rough year and even though it's not that far a drive from Ga. decided I wanted a totally relaxing trip. (I get very antsy on road trips.) DH kept saying we should drive. Well, we get to the airport and our flight is cancelled (who knows why, mechanical problems, whatever)
Spent 9 hrs at the airport and finally arrived at Disney around midnight. We did get 3 free airline tickets out of the deal, after MUCH discussion but, needless to say I keep hearing how we could have driven faster than we got there. Lesson #2: If it's less than a 8 hr drive might as well buckle up.
However, I have flown AirTran without mishap on other occasions and would still fly with them.