Airports And Strollers??

newfamilyluvsdisney

ben is earning his ears
Joined
Feb 11, 2005
Messages
24
HAS ANYONE EVER HAD ANYTHING HAPPEN TO THEIR OWN STROLLER WHEN YOU CHECK IT AT THE AIRPORT? I AM NERVOUS THAT THEY WILL BREAK IT OR SOMETHING AND THEN WE'LL BE STUCK! OR IS IT SAFE TO CHECK YOUR STROLLER WITH THE LUGGAGE? ANY ADVICE IS APPRECIATED! :Pinkbounc :bounce:
 
I have flown witha stroller 20+ flights and have had a stroller break once, so yes it can happen, but you would be unlucky.
When my stroller was broken, i was flying with British Airways and they gave me cash to buy a new one on the spot, so it wasn't a big crisis
 
When you check a stroller at the gate, do you get it back as you exit the plane to change planes OR does it get put below with the luggage to get at the luggage carousel after you get to the final destination?
 

DisneyDreamer2 said:
When you check a stroller at the gate, do you get it back as you exit the plane to change planes OR does it get put below with the luggage to get at the luggage carousel after you get to the final destination?

When you gate check your stroller they can either find a spot on the plane (they did this once or twice for us) but they usually put it below the plane. Either way, it will be waiting for you at the door to the plane when you get off.

I've never had a stroller broken but I have had things attached be gone...like a hook for hanging bags was gone. I would take anything like that off before giving it to them.
 
We had a new BebeCar stroller damaged when we gate checked it. We were on our way to WDW and when we got it back at MCO it was in really in bad shape. The seat was covered in grease and torn. The handle was also damaged. We did remove the canopy and pack that in our luggage. We did make a claim and ended up getting a new seat cover but it was a big hassle at the airport and took months to sort out with the airline due to incorect procedures at Orlando airport. If you have baggage damaged make sure there is a claim number attached to your claim form no matter what the employee says. I suggest getting a big bag from the airline and cover the seat or bring your own since some airlines are not providing them anymore. I would suggest bringing a bag for your car seat as well if you need to travel with that. We were at the airport when they told us that they did not supply the big clear bags anymore.(Air Canada)
 
American Airlines lost/misrouted our gate-checked stroller so that it did not arrive in Orlando when we did! A gate agent was kind enough to find us a wheelchair to get all of our stuff - including a car seat - to luggage claim. The American baggage claim folks gave me a garbage $10 umbrella stroller that barely pushed with my 30lb toddler in it, to "help us out" until they found my $250 Peg Perego P3 stroller!

They found our stroller quickly and it arrived in Orlando by that evening, and they were supposed to drop it at the hotel overnight at the bellhop. The bellhop couldn't find the $10 piece of garbage stroller, so the delivery person wouldn't leave our P3!! Fortunately, the hotel lent us a Graco that wasn't too great for us as far as ease of pushing but comfy enough for our toddler to use in the parks that day (IMO, he's too young for the park rental strollers). We had to wait until that night for our P3 to be delivered, and it showed up pretty scratched up. A non-functional piece was broken off of the side, too, but fortunately it was still clean and worked perfectly.

I probably could have filed a claim but decided that it wasn't worth it - we were too happy to have our favorite stroller back and wanted to just focus on enjoying our vacation!

If they hadn't found the stroller, I would have run to Wal-Mart and bought a $50 replacement to get us through the week, honestly. It wouldn't have been the end of the world, and American would have bought me a new stroller - that's never a bad thing!
 
I have never had a problem checking my stroller at the gate, and thankfully it always showed up when I got off the plane, ready for me. It should be ready for you as you exit the plane, even if you are going to change planes. That has been my experience. Although, I will say that once I had a heck of a time trying to fold up my stroller to put it in this rack before I boarded the plane, while I was holding DD who could barely walk. I was a little miffed that NO ONE stopped to help me, as it was very obvious this was very difficult for me! Somehow I managed, and huffed onto the plane.

I hope you have a good experience checking your stroller at the gate.
 
The cup holder on my son's stroller disappeared when we travelled on American Airlines last December (gate checked). They couldn't find it and told us that strollers aren't covered for damage, so tough (they were pretty rude about it at MCO -- I wrote a letter and got a polite "sorry we can't help you but thanks for flying with us response").

We have since gotten a Maclaren (not because of the cup holder, just always wanted one) and now I'm very nervous about the airline damaging or losing it. We liked the jeep stroller so we were a little upset about the damage, but if my new Mac gets damaged, oooh I don't even want to think about that!
 
We "Gate Check" DS stroller....it is a wheelchair stroller not a regular child stroller. We did have one incedent where it was damaged so we purchased a cover "BAG" for it. I have seen these are Toys R Us and I know there are some that you can buy at The Right Start (I think that is the name). They are zipper bags that you put the stroller into . I would rather have the bag damaged than the stroller. It may be something to look into. Good Luck.
 
Thank you so much! We have to gate check 2 small umbrella strollers for our little ones. We have to change planes quickly without a lot of time. Will we have to wait until everyone exits the plane or do they pull out the gate checked stuff first? It's our first time taking the kids on a plane. Thanks!
 
DisneyDreamer2 said:
Thank you so much! We have to gate check 2 small umbrella strollers for our little ones. We have to change planes quickly without a lot of time. Will we have to wait until everyone exits the plane or do they pull out the gate checked stuff first? It's our first time taking the kids on a plane. Thanks!

It usually takes them a little time to get the strollers out (maybe 5-10mins after landing). We have had 45min layovers and haven't had a problem though. If you're really concerned about missing your connecting flight, have them mark the gate-check tag to only bring the stroller out at your destination airport, that way it should be transfered directly to your connecting flight for you and you won't have to wait for it at the layover airport.

hth!
 
Our cup holder broke off in the xray maching at the security check. The operator tried to pretend like he did not know what happened. His supervisor pulled the cup holder out of the machine and told us sorry but we should have removed it. (It was not an accessory, it was part of the stroller.)
 
It's always a good idea to remove ANY parts you can before flying with a stroller, including the hood, the napper bar/tray, the parent tray, and yes, the cupholder. Put them in your checked baggage. As a word of advice, don't fill the basket of the stroller while going through the airport--you will have to fold it twice, for security and prior to boarding. If you can't manage to carry your stuff (carseats excepted) and your child onto the plane at the same time, you have too much stuff. Backpacks make the best diaper bags for travel, BTW. A waist strap is useful; so that it doesn't slide over your head when you bend down to tie a shoe, etc.

The most common way for breakage to happen is if the stroller comes unfolded during handling. If this happens, the airline employees will NOT take the time to figure out how to fold it; they will simply cram it shut however they can. Be sure that your stroller is folded and tightly secured before leaving it on the jetway; if the latch comes undone easily or if it has a button-fold, putting some kind of strap around it to keep it folded is very wise.

The hold of an airliner (even the "small hold" if the plane has one) is usually a very greasy place. I always put a ripstop sleeve around the upholstered parts of my stroller before I checked it; even bungeeing on a large trash bag with the bottom cut open would help.

It is crucial to make sure that the gate-check tag is secured in a spot where it is very visible and cannot just slide off (especially important w/ umbrella-handle models.) If the gate-check tag is not readily visible to the handlers, they may send it to the carousels.
 












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