Airmiles Armchair Chatter

[bababear_50]

Happy Flyer Thursday
Hugs Mel

 

[hdrolfe]

All this talk about airlines. Read on CBC about a couple who bought flights through Flair for a flight that didn't actually exist and they didn't find out until they got to the airport to fly to the US! Sounds like I'll be sticking to AC and WestJet.

 

[mort1331]

All this talk about airlines. Read on CBC about a couple who bought flights through Flair for a flight that didn't actually exist and they didn't find out until they got to the airport to fly to the US! Sounds like I'll be sticking to AC and WestJet.

yes but I could be mistaken,,,this was a travel agent that was just making up bookings and keeping the money,,,,could have been any airline.
But yes I would still stay with the 2,, as Flair doesnt have a lot of back up if a flight gets cancelled

 

[Debbie]

I read a thread on my cruise boards about the disaster at JFK this week. Problems with air travel are definitely an industry issue, not a Canadian-or AC or WJ- only issue.

 

[Donald - my hero]

The problems we had with Air Canada were strictly customer service related. Yes both of our flights were delayed and we had HORRIFIC treatment with our luggage on both ends but all of those issues were either airport or weather related and I don't hold AC at fault for any of those things, just expect them as part of flying. Wouldn't matter if we were flying on a private jet, you can't change the weather or how the flight patterns are handled by the tower.

You can read the details if you're up for a lengthy whine session.

Spoiler

From the get-go at Pearson we were treated poorly by Air Canada staff NOT anyone connected to airport, security or border agents. I'm a nervous AIRPORT person, flying is fine, it's getting from the curb to the gate that causes issues and our return trip in 2020 ended with me going thru a full blown panic attack since i was mistakenly considered to be the wife of someone who was considered a threat - that led to a full body pat down, separation from my actual husband & verbal abuse. Once the error was noted the apologies were perfuse and everyone stepped up to correct things but the damage was done. Determined to get out front of it this year i did lots of research, signed up for the Sunflower Lanyard program, stayed at the hotel in Pearson before our flight so I could map out the route to the check-in desk when it was quiet AND eventually paid to upgrade to premium economy for the priority service that includes. We stopped to ask the only on-duty AC staff what time things opened up in the morning, to confirm when we needed to be at the desk. They were downright rude that we were "Still wearing face diapers" and refused to answer unless we lowered our masks. The following morning nothing was open until well after 4 and the area was MOBBED, none of the automatic kiosks were working, baggage conveyor belt wasn't operating yet (I know this was airport related) and the only AC person visible was at the group check-in, not in one specific group he wouldn't speak to you. Eventually we managed to get checked-in by an extremely surly person (ok, it's 4 am, you're tired, so is everyone else) and headed towards the entrance for the security line. I had my backpack and carryon suitcase which I had tried in the thingy the night before and a small bag that was full of all of my ALLOWED medical items, hubby had his carryon and his laptop bag (also both the correct size) and they refused to let us pass until we checked both of our carryon suitcases. I stood my ground and wouldn't comply, getting more and more agitated until a supervisor appeared, checked everything over, attached some tags to everything and warned us that we would be forced to pay and gate check at least 3 things ??!!?? Security was AMAZIING, Border Agent was awesome and then the gate staff, well, they sucked as well! They checked the bags but finally relented once I showed the medications and the food that one suitcase was stuffed with. The flight crew was great because we upgraded but holy crap the humiliation they caused for a poor woman in a wheelchair was uncalled for. Same experiences coming home, downright rude, uncaring to not just us but almost everyone in line. The gate crew were militant and if this was the only instance I would excuse it since it was extremely late and they knew they were dealing with very grumpy people and a ton of screaming kids.

 

[ottawamom]

Just back from my groceries trip. I went to FreshCo and picked up 4 of their Lou's Kitchen shaved roast beef $6.99 (1) +100pts. I had to have it scanned as the shelf didn't have appropriate signage. No flyers in store and my phone couldn't download the store flyer.

Go through the cash and the 400 pts weren't on receipt. Ok I'll call FreshCo when I get home and have them add them. Got home checked the flyer I had at home and sure enough I should have received 400pts. Called FreshCo (like I used to call Sobeys). They don't do that I need to call Scene. Look up the Scene phone #. Got through to a person she takes down info but they need a photo of the physical receipt to verify the purchase etc. Wait for an email to arrive from them and did up a pdf of the receipt and copy of the flyer that shows I should receive the pts.

Now I get to wait for them to verify things and post the points. All this work is really not worth the effort, but I'll be darned if I let them get away with it.

 

[bababear_50]

July 27, 2023

ONYX OLD NAVY BONUS MILES
+45
Just Posted

 

[bababear_50]

Hmmmm first time Airmiles has ever acknowledged this

Dear Melanie, It’s come to our attention that an email we sent recently included an incorrect offer end date. Please note that if you took advantage of the following offer, the correct end dates are July 11 and 12, 2023, not August 31, 2023. To make up for the error, you will receive AIR MILES® Bonus MilesTM on all eligible Amazon purchases between July 11 and 12 as well as on all eligible Amazon purchases until July 26, 2023. We apologize for the inconvenience.​

 

[dancin Disney style]

I love that you are taking short trips to WDW. I used to take short trips to T.O. by myself and thought that was the best. I always left DH home as well, he is one of those 'do you really need it' people when we shop and that drives me insane. Of course I don't 'need' it but I at least want to look at it. Lol. I'm envious of your quickie travels.

As for AC, it would not have been so bad for me if they had at least been consistent in their responses. We were 8 hours late getting to Orlando, 3 people were given a $300 future credit, 2 were given a 20% off next flight voucher and 2 were told sorry, you get nothing. It was almost the same on the return flight. The only difference was 5 got $300 off their next flight, 2 got 20% off their next flight. We also didn't get the seats we paid extra for on the way back. To bad, so sad. They sent me a survey, which I filled out, and at the end it asked if I would like to be contacted. It gave me spots for 3 choices of dates and times. That was months ago and have yet to hear from anyone. They didn't respond to my emails either. Long story short, if they were fair to all, consistent, then I would not have such a problem with their response. Sometimes things happen but they need to treat everyone the same.

Better topic, how is your Disney daughter doing? Any word yet? She must be getting antsy.
Welcome home!

That is a little unusual. None of the airlines answer complaint emails.....they answer very few of any emails. Probably just the volume that they receive. People will drop them an email to complain about every little thing.....no joke, things like they didn't like the shape of the coffee cups or didn't think the FA's should be wearing XYZ. Not sure but I think there is something in the contract of carriage about pre assigned seats...basically they can change it and there is nothing you can do.

So where is she now.....still waiting. She just got a job here after applying to dozens of places for the last few months. I am happy that she will be out of the house and busy-ish. She has been a little (or a lot) difficult to deal with. I know it's just that she's bored and bleeding money but it's to the point that someone is going to need to organize money for my bail. I can't wait to drop the bomb that I'm giving her 30 days after she starts working until she will have to pay for her car insurance and phone. We told her that when she goes back on the ship that her car is getting sold....I am not parking outside for another winter. Her response was that if she goes to FL she will just drive it down there and park it at the port. I'm hoping that she hears from them REALLY soon. I want to make plans for a proper holiday, not another long weekend. I'm in a holding pattern not knowing if she will be home or not to look after the dog but also if we will be able to visit her on the ship again. Her friend that she stayed with this past weekend is convinced she's going to the Wonder for the next little while and then will be sent to the Treasure. If she goes to the Wonder we won't be able to visit. The Treasure might start rehearsals early in the new year....it's a much longer/different process than it is with an existing ship.

 

[bababear_50]

Happy Friday
Hugs Mel

 

[bababear_50]

Home Hardware is now part of Scene+,

 

[ottawamom]

Home Hardware is now part of Scene+,
View attachment 781080

That's interesting as that is where DH used to go to keep his Areoplan points alive. I wonder if they've done away with Aeroplan? (looked it up myself, yes they have)

 

[juniorbugman]

Home Hardware is now part of Scene+,
View attachment 781080

Good thing I got a second scene card for my sister as we have a home hardware store at the cottage.

That's interesting as that is where DH used to go to keep his Areoplan points alive. I wonder if they've done away with Aeroplan? (looked it up myself, yes they have)

Yes I checked and it looks like the only place you can earn Aeroplan points in Ontario is the LCBO. I think there was something about linking your Starbucks points card with your Aeroplan card to earn points as well but don't quote me on that.

 

[bababear_50]

Starbucks & TD Bank
https://www.td.com/ca/en/personal-banking/products/credit-cards/starbucks

 

[Donald - my hero]

On the off change that things get even messier than they already are I want to suggest that if anyone wants to stay connected with others from this platform you might want to consider exchanging personal information or mention other social media sites that you use. I don't want this thread shut down so I'll not give any direct links or even words that can be trigger a search. Yup I'm being cryptic but I don't want to add fuel to a really big fire.

 

[Starwind]

yes but I could be mistaken,,,this was a travel agent that was just making up bookings and keeping the money,,,,could have been any airline.
But yes I would still stay with the 2,, as Flair doesnt have a lot of back up if a flight gets cancelled

No, the CBC article about the two people with the flair tickets was tickets bought directly from Flair. For a flight that did not exist. https://www.cbc.ca/news/canada/ottawa/ottawa-flair-airlines-non-existent-flight-1.6915918

 

[Starwind]

That's interesting as that is where DH used to go to keep his Areoplan points alive. I wonder if they've done away with Aeroplan? (looked it up myself, yes they have)

Us too; disappointing.

 

[Debbie]

On the off change that things get even messier than they already are I want to suggest that if anyone wants to stay connected with others from this platform you might want to consider exchanging personal information or mention other social media sites that you use. I don't want this thread shut down so I'll not give any direct links or even words that can be trigger a search. Yup I'm being cryptic but I don't want to add fuel to a really big fire.

I'm so sad that this might result in no more DIS boards. I came upon the site within 6 months of its inception. There was only ONE board. It was a real jump when the second-community-board was added. I have no Disney plans whatsoever, but this thread and the Canadian board is the first thing I read every day.

 

[Donald - my hero]

I'm so sad that this might result in no more DIS boards. I came upon the site within 6 months of its inception. There was only ONE board. It was a real jump when the second-community-board was added. I have no Disney plans whatsoever, but this thread and the Canadian board is the first thing I read every day.

i highly doubt these boards will disappear but i felt i needed to reach out and let this tiny little portion of this massive empire know that the waters might get a little choppy and give people the chance to connect with each other if they wanted.

I've also been around since the dark ages when saying The Dis Boards meant just that, one tiny little group of fans sharing info with each other. I'm in awe of the empire it spawned even if I rarely go beyond the borders of the Canadian forum. Never listened to a pod cast, only watched about 5 minutes of one video before I got uncomfortable with the dynamics. This thread is my happy place and I hope it stays accessible to me for my mental health.

 

[ottawamom]

Maybe we should come up with a title for say a "face" group that we could all join if things were to implode. Anyone know how difficult/easy it is to set one of those up?

What about the title of this thread?