Airmiles Armchair Chatter

[peanutgirl]

I cannot find where to buy just flights. I can see the vacation packages but not just flight on the new redtag site. What am I doing wrong? Thanks for any help

 

[ilovetotravel1977]

You don't book flights on the redtag site. That is still through the air miles site.

 

[CanadianKrista]

Hmmm...before this switch, we could book just flights on redtag and earn miles - can we not do that anymore?

 

[ilovetotravel1977]

Oh sorry, I thought you meant booking flights with air miles.

 

[ilovetotravel1977]

Just go to the regular url redtag.ca. That other url prompts you through airmiles.ca

 

[Disney Addicted]

Can anyone tell me what the policy was back in 2015? I'm sure when we booked our cruise through Air Miles (used 28,113 miles towards the cruise and the rest paid by Visa) that I was told we would receive bonus air miles *after* the cruise was completed. We booked September 2015 for a cruise April 2017. But in November 2016 we moved the cruise to April 2018.

I'm going through all my documents e-mailed to me from Air Miles trying to see what was given to me. Should it have been 1 air mile for every $20?

I have a Travel Reservation PDF that says "DEPOSIT AIR MILES REWARD MILES EARNED**30 DEPOSIT BONUS AIR MILES REWARD MILES EARNED**1000 Do you think I was suppose to get these amounts?

I going to make notes on when we put deposits down and final payments and check my air miles transactions. If anyone has any information they could give me, I'd appreciate it!

Hmmm...before this switch, we could book just flights on redtag and earn miles - can we not do that anymore?

Thank you so much for asking this question! That reminded me I was sure I was to receive air miles after our cruise.

 

[Pumpkin1172]

It's almost making me wish i had waited before i cashed out

I'm sorry you have had so much bad luck with the vouchers, travel agent, trip plans...ugh. It makes me upset just reading it. I can't even imagine your anger and disappointment over how things have worked for you over all of this

 

[ilovetotravel1977]

Can anyone tell me what the policy was back in 2015? I'm sure when we booked our cruise through Air Miles (used 28,113 miles towards the cruise and the rest paid by Visa) that I was told we would receive bonus air miles *after* the cruise was completed. We booked September 2015 for a cruise April 2017. But in November 2016 we moved the cruise to April 2018.

Wouldn't it work the same way it does at the travel hub when you book hotels? I think you only get them once you've completed your stay.

 

[kimbert]

My main concern, is that I used to book my flights and Disney tickets myself (through a variety of means, but then would apply any Air Miles we had left to our room or room+dining which I always booked through Air Miles travel specialists. Now I don't know how to book a Disney property hotel and have air miles applied. I can only find a hotel+flights on Red Tag).

However, I thought this could be helpful for many main questions:

FAQs

Find more information on using Miles and getting Miles on your package vacation bookings.

Will I be able to use my AIR MILES towards the taxes for a package vacation?

AIR MILES can only be used towards the base price of the trip, whereas taxes and fees are paid by credit card only.

Can I use AIR MILES or my credit card to book a cruise through redtag.ca?

You’ll be able to use AIR MILES towards cruises through redtag.ca in late 2019

Can I use any amount of Dream Miles for my booking?

You can only use increments of 909 Dream Miles which converts to a cash value of $100.00

Can I use Cash Miles towards a booking?

No. At this time you can’t use Cash Miles towards your booking, but you can use Dream Miles.

Does it cost anything to Redeem my AIR MILES?

Yes, there is a $30.00 non-refundable processing fee, including HST, per booking **Edit: I remember having a fee charged when I called Air Miles to book portions of my previous Disney trips, so that’s not new.

What happens when redtag.ca has a Promotion, will I be eligible to also earn and/or redeem my AIR MILES?

No, AIR MILES are not combinable with any redtag.ca Promotions and/or Discounts

Do I still earn AIR MILES when paying a deposit on my reservation?

AIR MILES are earned when reservation is paid in full. We can accept deposit; however, Miles will be earned when full payment is applied

What happens if more than one person on my reservation has an AIR MILES card?

Only one AIR MILES member can collect per booking

How long will it take to see AIR MILES earned in my account?

It can take up to 30 days from the date of final payment for AIR MILES to be posted to your Collectors Account.

Who should I contact if I want to make a change, modify or cancel my booking?

Contact a redtag.ca specialist at 1-866-973-3824 and they will assist with your changes on your booking if changes are permitted by the supplier. Please note change fees may apply.

What happens if I have to cancel my reservation?

Cancelled reservations will result in recalculation of earned AIR MILES and may result in AIR MILES being deducted or, No AIR MILES will be refunded in consequence of a change to travel arrangements once made, or if booking is cancelled, AIR MILES used for the original travel purchase are non-refundable and non-transferrable. (You may protect your air miles with the purchase of Manulife travel insurance policy, see more info below)

How will I know how many AIR MILES I Earned and/or Redeemed?

AIR MILES earned and/or redeemed will reflect on your Client Statement

I didn’t receive my booking confirmation email. Who can I contact?

Please contact redtag.ca at 1-866-973-3824.

Will I be able to redeem my Transat Dream Certificate or Cash eVoucher at redtag.ca?

Redtag.ca will not accept any Transat Dream Certificate or Cash eVoucher.

Manulife Travel Insurance

In the event that you need to cancel your trip due to a covered risk in the insurance policy, your Air Miles will be reinstated in accordance with the terms and conditions of the policy.

To protect your Air Miles Manulife Insurance has provided three (3) policy options;

•All Inclusive

•Non-Medical Inclusive, or

•Trip Cancellation & Interruption.

** Please note, if you purchased your vacation package, and redeemed Air Miles, on airmiles.redtag.ca and decide to purchase travel insurance at a later date you must return to airmiles.redtag.ca to complete this transaction

Can I use Miles to pay for my deposit?

No, you are unable to apply Miles to pay for your deposit or for your administration fee. You can, however, pay for your deposit using your credit card and apply Dream Miles in increments of 909 Miles at the time of booking. Please note that you are not able to use Miles to pay for any outstanding balance later on.

 

[pigletto]

The site looks great (although it keeps throwing me into French no matter how many times I set it to English. My rusty French will do haha ) .
Just playing with some dummy bookings for packages , most of the Disney hotels are coming up and I’m really strongly considering the Swan or Dolphin for that December 2020 trip that I am going to try to completely fund with rewards. I’m so far off being able to book though that I’m sure that will change. It will depend what is the best value for our airmiles at the time. Nevertheless it’s exciting!

 

[Disney Addicted]

Wouldn't it work the same way it does at the travel hub when you book hotels? I think you only get them once you've completed your stay.

The cruise was the first/only travel I have booked through Air Miles before, so no prior experience for me. Thing is, the cruise was completed last year. It's coming on 9 months.

I just made notes on every e-mail Air Miles sent me; the dates I made payments; looked through my air miles transaction history April 2018 to present and do not see any miles posted to my account.

Hmm.. or would Air Miles have posted the miles earned when payment in full was received? That would have been Nov 2016. I was not tracking my air miles then so I can't go back and look.

 

[peanutgirl]

So just to be clear here. I cannot use red tag to purchase just a flight with air miles. .??

 

[pigletto]

The site looks great (although it keeps throwing me into French no matter how many times I set it to English. My rusty French will do haha ) .
Just playing with some dummy bookings for packages , most of the Disney hotels are coming up and I’m really strongly considering the Swan or Dolphin for that December 2020 trip that I am going to try to completely fund with rewards. I’m so far off being able to book though that I’m sure that will change. It will depend what is the best value for our airmiles at the time. Nevertheless it’s exciting!

And now I’m already rethinking this strategy. We will be collecting miles on two cards to pay for this trip. I don’t know if I would have enough in miles to pay for the trip with one collector number and I don’t want to pay the transfer fee to combine them . I think it makes more sense for me to book my flights and get the the remaining tickets with miles from my account , and then book the hotel separately with DH’s airmiles.

 

[Pumpkin1172]

I have to say...I've been playing around with the site as well ( instead of batching my morning paperwork ) and so far, I can see maybe a possibility of us being able to use my hard earned AM to help offset the cost of a vacation. I guess we will see and hear more about it as people cash in their miles and use the site to travel. My dreaming and clicking on vacation sites will maybe give me a little kick in the rear to collect more miles ( as we are currently sitting at a balmy -40 C with the windchill ) and I'm dreaming of our Mexico trip in 121 days!!!!

 

[kerreyn]

So, correct me if I'm wrong, but from what I've seen with redtag, we can only book packages? We're looking at Mexico in December, but would use our Avion miles for flights so need hotel only. I was hoping to use air miles for part of the hotel cost.

ETA - Nvm, I think I found the link, and the hotel selection is lacking.

 

[kimbert]

So, correct me if I'm wrong, but from what I've seen with redtag, we can only book packages? We're looking at Mexico in December, but would use our Avion miles for flights so need hotel only. I was hoping to use air miles for part of the hotel cost.

Yes, packages only. I just spent a while on AM chat, and the end result was that the agent suggested I phone RedTag directly to inquire about the possibility of using Air Miles to pay for something Other than the standard offering on their sites.

For example, Air Miles hotel booking on airmiles.ca doesn't offer Disney property hotels, but RedTag does. ONLY with flights added on. OH, and BTW, you seem to be limited to only the "packages" they have put together. I can only find 5 or 7 days options for my package searches, nothing for 9days like we prefer.

Anyway, sorry, I wanted to know if I could book on RedTag to use my miles to pay for a Pop Century stay only (no flight) like I used to through Air Miles vacations. This option doesn't exist online, so they suggested I call RedTag (phone number on the top of their site).

Otherwise, if you're looking to use AM toward flights only, or hotels (other than Disney-owned) only, then the regular Airmiles.ca travel redemption portal should be where you go.

Edited to add: I have yet to bother calling RedTag.ca, as I'm sure today will be very busy.

 

[kerreyn]

Right now it's looking like we'll keep saving our air miles for passes for a possible 2020 WDW trip, and use our Westjet dollars for Mexico in December. I need to check more info on Westjet, because we'll have a companion voucher in July, so need to know if we can apply that to a vacation package, along with any accrued Westjet dollars. I'm going to check the RBC/Avion rewards site as well.

ETA - that's a 'no' to using the companion voucher on a package. Oh well, save the companion voucher for WDW.

 

[marchingstar]

I played around with the redtag site the other day (pre-air miles launch, but I wanted to get a sense of what sorts of vacations we might be looking at once the air miles option launched). I haven't looked today, but like everyone else is mentioning, I was super glad to see so many disney hotels as options. It's far from all of the disney hotels, but it looks like if you fiddle with dates you can get a lot to show up. I regularly found AKL, OKW, CBR, and CR as options, and Swan and Dolphin too. I also found universal hotels (all of the on-site resorts!) with a great range of room types, including club level. It could definitely be better as a tool, but it could also be worse.

I'm sorry you have had so much bad luck with the vouchers, travel agent, trip plans...ugh. It makes me upset just reading it. I can't even imagine your anger and disappointment over how things have worked for you over all of this

I agree with Pumpkin--it sucks how many roadblocks you've hit with your trip planning. I'm a silver-lining searcher, so I'd say that without this roadblock you might still be looking at Sandals, but because of the problems you've now found a resort you're even more excited about? I'm not sure that's worth all your frustrations, but I hope that once you're on a beach and Mr. Duck is sipping a drink in a hammock, the sting of things will disappear?

 

[ilovetotravel1977]

Can someone tell me how to find the WDW and USO hotel/flight packages?

 

[ilovetotravel1977]

Oh nevermind, found them