Airmiles Armchair Chatter

I called the Ontario Sobey's 800 # (after I phoned & talked to someone in Atlantic by mistake first :)). We will see what happens. The person I spoke with insisted the two offers were not combinable but I told her I SAW the e-mail from Head Office that it would be honoured. That e-mail darn well said people who purchased the $150 gift card would receive both 150 air mile bonus mile promotions.

She asked me to e-mail my receipts to her and my Air Miles card #. So I scanned all four receipts; reiterated why I had phoned in the first place and just finished sending that off to her.

Fingers crossed. I'm disappointed at the effort I have to put in to receive something that Sobey's Head Office promised in the first place.
 
The one on the card has to be scanned unlike the usual load and go ones. I am not sure if they can stack.

If they both have to be scanned and they have different UPC codes they will both work. If not you will only get the 100AM once.

Edit to add: looks like it might work the two coupons (one on your phone and the printed one above) have different bar codes. I will give it a try and see what happens. Unfortunately by the time we know the answer the offer will be over as the points won't post until Friday.
 
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Once again I don't have a threshold spending in my Load & Go offers. The offers I do have are from June 29 - July 12th. If I had one, I'd go tomorrow with the coupon as they usually stack for me. With an app one, I won't bother.

I just check my husband's and he has no offers.
 
It's on the Airmiles website App not Load and Go. I didn't have one in my L&G either. It took me 20 minutes to figure out how to take a screenshot of the offer (you have to show it in your APP and I don't have data on my phone). All set, we'll see if it works
 
I called the Ontario Sobey's 800 # (after I phoned & talked to someone in Atlantic by mistake first :)). We will see what happens. The person I spoke with insisted the two offers were not combinable but I told her I SAW the e-mail from Head Office that it would be honoured. That e-mail darn well said people who purchased the $150 gift card would receive both 150 air mile bonus mile promotions.

She asked me to e-mail my receipts to her and my Air Miles card #. So I scanned all four receipts; reiterated why I had phoned in the first place and just finished sending that off to her.

Fingers crossed. I'm disappointed at the effort I have to put in to receive something that Sobey's Head Office promised in the first place.

I don't know why they have you email the receipts since there is proof of the purchase on your air miles account. You didn't have to have a coupon to get the 150 deal but you did need a coupon for the mega miles. The mega miles one (posted clearly on your account as bonus reward miles) proves that you made that purchase.
 
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It's on the Airmiles website App not Load and Go. I didn't have one in my L&G either. It took me 20 minutes to figure out how to take a screenshot of the offer (you have to show it in your APP and I don't have data on my phone). All set, we'll see if it works
So are there TWO offers of spend $50 get 100? One the coupon in today's e-mail PLUS one that's in the APP? If so i'll be loading the app onto my phone & taking a screen shot as well -- i don't have enough room to keep the danged thing there but for an extra 100 AM I'll try this work around!

****Sobey's/Urban Fresh gift card flyer & MM promo: I dug out my receipt and it clearly has the 2 separate offers on it since i was one of the lucky ones who actually got the double miles. I only bought the gift card ... here's the receiptsobeys receipt.jpg
 
Once again I don't have a threshold spending in my Load & Go offers. The offers I do have are from June 29 - July 12th. If I had one, I'd go tomorrow with the coupon as they usually stack for me. With an app one, I won't bother.

I just check my husband's and he has no offers.
The threshold offer expires today anyway ... I have no idea how the choose to push which offer and why they are all the same stupid products!! I have threshold spends on both cards but the amounts make no sense .. the main card is tiny but the secondary one is HUGE
 
My threshold offer is $160/35 miles! DH's is creeping up, but staying steady at $70/25 miles. I only use mine if I know my order will be over the $160 anyways. I never just spend $160 to get those 35 miles.
 
So are there TWO offers of spend $50 get 100? One the coupon in today's e-mail PLUS one that's in the APP? If so i'll be loading the app onto my phone & taking a screen shot as well -- i don't have enough room to keep the danged thing there but for an extra 100 AM I'll try this work around!

****Sobey's/Urban Fresh gift card flyer & MM promo: I dug out my receipt and it clearly has the 2 separate offers on it since i was one of the lucky ones who actually got the double miles. I only bought the gift card ... here's the receiptView attachment 334825
Soooo I asked one of my son's "Do you think I could do this APP thingy"?
"Uh mom how about we stick with you trying to download and show the cashier the email coupon"
Oh ok ,,lol,,,lol
Plus I accidently put a box of grout on my phone and cracked the screen so ,,,yeah I have to get a new phone,,so yep the renos are going just fine.

On a happier note I am recovering nicely from my homemade slip and slide mud run.
3 days ago I couldn't get back into the house from the living room door so I decided to just walk around the house,,
(I had just watered the poor overheated plants and flowers) ,,,as soon as I took that first step I knew I was going DOWN!
Both feet slipped out from under me and I hit the ground hard ,,,then slid down the mud hill.
Jarred everywhere possible especially back and neck.,,I did find my sunglasses the next day stuck in the lilac bush.

So I know things happen in 3's but I have had enough adventures for one week please.

Hugs
Mel
 
I don't know why they have you email the receipts since there is proof of the purchase on your air miles account. You didn't have to have a coupon to get the 150 deal but you did need a coupon for the mega miles. The mega miles one (posted clearly on your account as bonus reward miles) proves that you made that purchase.

I don't know either but I had no problem sending them to her.

However, if I believe the e-mail print-out I read, it specifically said the miles on my $150 gift card receipt were from the flyer offer. It said the MM bonus miles would be credited in about 4 weeks. That fits in line with the MM coupon for Foodland. The spend $80 get 40 miles MM coupon did not show on my receipt either but they did post.

I think someone at Sobey's (or Air Miles) made a mistake when posting them. Possibly the e-mail from Sobey's saying they'd honour BOTH did not get sent to their loyalty department. Or they have decided it's too many miles and are refusing to honour them now.

I find it suspicious the printed out e-mail has disappeared from the store's binder.
 
So are there TWO offers of spend $50 get 100? One the coupon in today's e-mail PLUS one that's in the APP? If so i'll be loading the app onto my phone & taking a screen shot as well -- i don't have enough room to keep the danged thing there but for an extra 100 AM I'll try this work around!

****Sobey's/Urban Fresh gift card flyer & MM promo: I dug out my receipt and it clearly has the 2 separate offers on it since i was one of the lucky ones who actually got the double miles. I only bought the gift card ... here's the receiptView attachment 334825

That's how I read it. The coupon and APP. I don't have one in the APP however.

I'm confused on your MM receipt. My coupon (I still have one) shows it was a purchase $150 GC and get 150 miles. Yours says $75 and get 75. Were there two different MM coupons? Also, your receipts have the PLU 33. Mine say PLU 31. And I brought my MM coupon and made sure the Cashier used my MM coupon.
 
That's how I read it. The coupon and APP. I don't have one in the APP however.

I'm confused on your MM receipt. My coupon (I still have one) shows it was a purchase $150 GC and get 150 miles. Yours says $75 and get 75. Were there two different MM coupons? Also, your receipts have the PLU 33. Mine say PLU 31. And I brought my MM coupon and made sure the Cashier used my MM coupon.

The $75 get 75AM was from Urban Fresh.

Ottawamom for the win! We couldn't afford to have $150 sitting around on a gift card so i picked up the one at Urban Fresh for $75 -- same time frame, same weekly flyer, same MM coupon promo (different PLU number as you noted!) The fact that both appeared on my receipt certainly makes it look like that Urban Fresh was honouring BOTH promos.
 
"Was" is the key word here. I get the feeling that Sobeys, Urban Fresh and Airmiles have changed their tune since then. It is going to be a nightmare for them to figure out who got the extra miles for the MM coupon and who didn't as the promo wasn't working on their system at the beginning of the promo. I would imagine it will come down to having to send them copies of the receipts that show the PLU code and no airmiles earned (at 120 days) before they will award those elusive miles.
 
"Was" is the key word here. I get the feeling that Sobeys, Urban Fresh and Airmiles have changed their tune since then. It is going to be a nightmare for them to figure out who got the extra miles for the MM coupon and who didn't as the promo wasn't working on their system at the beginning of the promo. I would imagine it will come down to having to send them copies of the receipts that show the PLU code and no airmiles earned (at 120 days) before they will award those elusive miles.

Thing is, they already have that info. A simple database search will quickly give them all the customers who used that coupon on that specific date. They just don't want to do it.
 
I totally agree. I believe Sobey's has changed their mind after realizing just how many bonus air miles they need to give out. Probably hoping the majority of people will forget about it.

The MM end date is August 10th isn't it? At least that is the date I have on my spreadsheet. I figured since I received my 1,250 MM I would try hounding them about the missing 600 miles now and see what happens. Sobey's will find I'm not letting go so easily after shelling out $600 each for my card and my husband's. That's 600 miles on each card. Too many to let go.

(corrected dollar amount)
 




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