I utilize the Member Services people a lot. I always get the name of the person with whom I spoke, so that if a question comes up later, I can say "Well, I spoke with so-and-so on December 22 at 230PM and they told me this".
Take time to enjoy the little magical things at WDW, like sitting on a bench or relaxing by the pool or vidsiting the rose garden at the BWVs. Those are things that the average Disney-goer doesn't do, because they are in commando touring mode. You, as a DVC member, will have years to ride It's A Small World. You don't need to do it every time you're there. Now DH and I rent a boat at least once while we're there and cruise around one of the waterways(depending on where we're staying), we sleep late, tour the parks for as little or long as we want at a relaxed pace,drink in the ambience, play mini golf etc. It's a different type of WDW vacation, but better, IMHO.