The website is easier to filter and displays more options at once so we always go with the website on drop day and then use the app to make any adjustments later.
I have always used Web, but this time (6/17) I used the app and it was far easier than my normal experience. I have a feeling this will boil down to the method you normally prefer to interact, but like SteveH said above - have them all ready because...Disney IT.
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