Adjoining Rooms [Not happy experience]

[BadDad]

Just returned from CBR (but this can happen to any resort)

Single room booked for 6 nights. Got a room with adjoining door to another room (unrelated to mine).
Nights 1-4 no problems
Night 5: New guests in adjoining room
10pm-11:10pm their baby cried from non-stop, Noise coming through the adjoining door. I called the front desk. They said they would check on it.
11:40pm no one stopped by, baby crying 20 minutes on 10 minutes quiet. 12:20am Called again. They told me security stopped by (Never saw they or heard them).
12:50 am: Called again! They told me security was at the bldg. My S walked out and saw security talking in front of the bldg near the Jamaican Beach (but not near the rooms). I got them to follow up the stairs. Baby is still crying but less. Security refuses to enter my room to hear the baby crying. They are standing 12 feet from my room opposite the room from where the baby is crying. Security "I don't hear a baby crying." I invited them to enter the room. One security guard's response: "I'm not entering".
1:30am Front desk changed my room

Lesson learned: If your booking a single room request a room without an adjoining door.

 

[Sue M]

Glad they were able to change your room. I've been lucky I guess even when I did get adjoining room, no noise. One visit mid way thru like you we got new neighbours with baby. I was concerned, but the baby was so good. Never heard a peep.

 

[shocker]

Checked into value room for 8 nights and was shocked to see adjoining room door. Was very nervous since we are noise sensitive but never heard or saw anyone there, may have been vacant. But, I wondered if anyone was being turned down for adjoining rooms that week since we'd been put in one and didn't need it. They certainly weren't holding them in reserve if a need arrived.

 

[bumbershoot]

What were you thinking would happen by calling security? Sometimes babies cry. Mine sure did, even with all needs met and being walked and rocked and sung to. Nothing a security officer could have done. Would have made things worse.

Calling the "front desk" at Disney gets you to a call center that is usually out of state. You then have to rely on their systems for getting info back to the resort. If you want to quickly see if you can change rooms, GO to the front desk at your resort.

 

[unostang]

I can see that would be a problem, but that would be a problem at any hotel in America. My family likes the adjoining rooms since we always go with at least 7 people in my group. We open the doors that adjoin the rooms and it "feels" like you have more space (when you really don't).

 

[Jennasis]

What were you thinking would happen by calling security? Sometimes babies cry. Mine sure did, even with all needs met and being walked and rocked and sung to. Nothing a security officer could have done. Would have made things worse.

Calling the "front desk" at Disney gets you to a call center that is usually out of state. You then have to rely on their systems for getting info back to the resort. If you want to quickly see if you can change rooms, GO to the front desk at your resort.

If the baby was crying that much or long, it's possible the parents had left the child there alone. If I didn't hear adults in there I would have sought help too.

 

[HM]

We had to change rooms once due to the noise in the connecting room. OP, I understand completely.

There was a family staying in the other room who had a mother that screeched commands at the top of her lungs at her children when they came in from the parks. I slipped a note under the doors telling her that we could hear everything she was saying. (I don't think she saw it). When the next morning came and it started again, we called the front desk to see when they were checking out. Since it was still several days away, we requested a new room.

After that experience, the number one request I make at WDW is a room with no connecting door.

 

[mom2aandp]

I always pack ear plugs now. No matter where i go. I may or may not use them, but any hotel in Disney or elsewhere you could have a noisy neighbor.

 

[BadDad]

If the baby was crying that much or long, it's possible the parents had left the child there alone. If I didn't hear adults in there I would have sought help too.

Baby left alone!?! I never thought about that! Because I would never think about doing it!


bumbershoot: I called the front desk NOT security.

As for going to the Hotel's front desk? I was in Jamaica bldg 45, do you know where the front desk is? It's in the Custom's house. Have you ever stayed at CBR?

 

[manateesmom]

Re: crying babies, my DS has a habit of getting sick whenever we travel. When he was a baby, a head cold made him miserable, and there was little we could do for him (no meds for babies for colds). The usual soothers, including nursing, didn't work. We were just as frazzled as him. Not sure what parents can do about a crying baby, and assume they also didn't ask for adjoining rooms. Good point that you should be informed if your room is connecting and have the option to switch if you're concerned about noise, though.

 

[bumbershoot]

bumbershoot: I called the front desk NOT security.

As for going to the Hotel's front desk? I was in Jamaica bldg 45, do you know where the front desk is? It's in the Custom's house. Have you ever stayed at CBR?

I have stayed in the pirate rooms at CBR. I know very well that it's a good way away. But it's the way to get things taken care of immediately and directly. Isn't it good to know now that calling the "front desk" from your room gets you to an offsite call center and delays things (if the issues are sent on to the resort at all)?

OK, they sent security. What did you want the people on the phone to do about the baby?

 

[Polydweller]

Baby left alone!?! I never thought about that! Because I would never think about doing it!


bumbershoot: I called the front desk NOT security.

As for going to the Hotel's front desk? I was in Jamaica bldg 45, do you know where the front desk is? It's in the Custom's house. Have you ever stayed at CBR?

I think bumbershoot's point is to just let folks know that even from the phone in your room you do not get the Front desk, you get the call centre. Often the works but there are many times the most reliable way to get something done is to go to the Front desk if that is practical. Yes, CBR is one of the more awkward places to do go to the Front desk but you still get the call centre and they do not always inform the actual front desk quickly.

 

[Gracie09]

Aren't most if not all regular (no suite) rooms adjoining with another? I'm trying to picture all the rooms I've stayed in and they all had a door to an adjoining room.

Babies cry. I'm sure the parents weren't happy with it either. Although I don't understand what security could have done if the baby was crying. It's not like it's a party or teenagers acting loud. You can't really reason with a baby.

 

[HM]

Aren't most if not all regular (no suite) rooms adjoining with another? I'm trying to picture all the rooms I've stayed in and they all had a door to an adjoining room.

Most of them are at WDW, but not all.

 

[DebbieB]

With the door it is connecting. Adjoining means next to each other.

 

[nkereina]

If the baby was crying that much or long, it's possible the parents had left the child there alone. If I didn't hear adults in there I would have sought help too.

Not only this, but parents correct me if I'm wrong, but is there ever an instance where you sleep through the crying? I stayed in a vacation home with my sister in law and brother in law and their baby (their third child) cried/made noise much of the night. They slept through most of it. Me not being used to a baby was wide awake through all of it. Evidently they were immune, and it was hard for me to get used to. If the crying was incessant in the next hotel room and the parents weren't paying any mind to it, I would have called the front desk too.

I have stayed in the pirate rooms at CBR. I know very well that it's a good way away. But it's the way to get things taken care of immediately and directly. Isn't it good to know now that calling the "front desk" from your room gets you to an offsite call center and delays things (if the issues are sent on to the resort at all)?

OK, they sent security. What did you want the people on the phone to do about the baby?

'

Give the room a call and make sure everything was alright? Same difference as security coming out and physically knocking on the door. Whether security, front desk, or some other hotel employee, all they have to do is let the guest know that a concern was expressed. Then the guest is aware, when maybe they paid no mind to it before assuming no one else could hear them.

 

[goofy4tink]

I've had connecting doors in almost all of my WDW rooms, including DVC stays. I learned early on to open that connecting door and stick towels, or even the comforter, in between the doors and then close and relock it!
I had a stay at the Polynesian that was miserable. We had two different families next door to us....and both were loud. The second family was the worst though. After 2 days of hearing almost every word they said.....including phone calls....I stood next to the connecting door and said, fairly loudly....'Sweetie, please use your inside voice. There are people next door and they don't need to hear about your day at MK!' My poor child looked at me like I had two heads! It was much quieter next door after that.

Babies crying is a hard one. They cry...it's what they do. And it is frustrating when you're trying to sleep. You want to be understanding, but you don't want to ignore the possibility that the child may be alone and have an issue. I would force myself to go to the front desk and report it. I would tell the CM that a baby had been crying for quite awhile but no adults had been heard. Let them take it from there. Of course, I would also be the one that would say 'sounds like you guys had a rough night. Hope the baby isn't ill.' If I was outside the room when they were. Said nicely, with empathy.

 

[Planner2012]

I had a stay at the Polynesian that was miserable. We had two different families next door to us....and both were loud. The second family was the worst though. After 2 days of hearing almost every word they said.....including phone calls....I stood next to the connecting door and said, fairly loudly....'Sweetie, please use your inside voice. There are people next door and they don't need to hear about your day at MK!' My poor child looked at me like I had two heads! It was much quieter next door after that.

That is a great idea! If/when I have noisy neighbours I will try that approach.

 

[P'colaBeachBum]

We stayed at the Grand Floridian when it was fairly new. Our room had a connecting door. Drunks in the next room partied most of the night. Called security twice and they called the room, it didn't do any good. Next day we wanted a new room. CM came up and unlocked the room next to ours...the room was trashed. Never again will we stay in a room with a connecting door. I always request no connecting room!

 

[LoveMy3DisneyKids]

Most of them are at WDW, but not all.

do any of the AOA suites have adjoining rooms? I would like to avoid this.